Company Summary EchoStar is pioneering the future of connectivity. Our reach includes satellite television service, live-streaming, on-demand programming, smart home installations, and mobile solutions. Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary Our Technicians are crucial in delivering TV and Smart Home solutions to millions of customers. In this role, you'll lead the way in providing a world-class customer experience, connecting Americans with cutting-edge technology in their homes. Your dedication ensures an excellent customer experience, contributing to DISH receiving six J.D. Power awards for in Customer Satisfaction.
Job Duties and Responsibilities What You'll Do: As a Technician, you'll visit customers' homes to solve problems and introduce them to innovative smart home technology.
- Install and service DISH equipment and smart home products.
- Educate customers on using their tech and suggest additional services when appropriate.
- Maintain a clean work area; uphold professionalism while working independently and staying connected with the team.
What's in it for You: - Career Growth: Fast-track your career. Many leaders in our company started in this role, with opportunities to explore different departments.
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise, plus additional promotions offering 5-10% increases based on performance.
- Bonus Potential: Earn up to $6,400 in your first year, with annual potential increases up to $9,100. High performers receive AwardPerqs for travel, electronics, and more.
- Comprehensive Benefits: Enjoy paid training, time off, medical, dental, vision, life insurance packages, HSA, a 401(K) with company match, employee stock purchase program, and tuition reimbursement.
- Exclusive Perks: Receive complimentary DISH TV, discounted Sling TV, and Boost Mobile plans; company-provided van, tools, and uniforms.
Paid Training You'll Get: - Step-by-step guidance for installations and service.
- Knowledge in smart home technology to assist and educate customers.
- Best practices from experienced technicians.
Skills, Experience and Requirements What You'll Need: - Valid Driver's License: Clean record required.
- Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays.
- Physical Ability:
- Ability to climb ladders (up to 40 ft).
- Ability to lift up to 70 lbs.
- Must meet and maintain a 335 lb weight limit.
- Customer Focus: Build trust and create an excellent customer experience.
- Problem-Solving: Address a variety of challenges on the spot.
- Determination: Work in confined spaces and varying weather conditions.
- Adaptability: Manage changes and unexpected tasks with ease.
Salary Ranges Compensation: $18.75/hour
Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career development opportunities, and a flexible time off plan; all benefits can be viewed here: DISH Benefits.
The base pay range is a guideline. Individual compensation varies based on qualifications, skill level, and competencies; compensation adjustments are based on the role's location.
Candidates must successfully complete a pre-employment screening, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We support individuals with criminal or arrest records in accordance with local, state, and federal laws.
The posting will remain active for a minimum of 3 days, with extensions of 3 days until the position is filled.