SERVICE DELIVERY PROJECT MANAGER We are seeking a
Service Delivery Project Manager who has enterprise experience responsible for managing
Lit and dark fiber projects. Responsibilities include:
- Coordinate and lead customer meetings including kick-off and status update calls.
- Manage the activities of internal operations and engineering groups to ensure proper planning, communications and implementation of solutions.
- Communicate customer requirements to cross-functional technical teams and project stakeholders to achieve on time project results.
- Server as primary point of contact for discussions regarding the project status and deliverables with customer as well as fiber management.
- Perform critical path analysis for projects to calculate, identify and. manage aspects of the deployment and mitigate risk.
- Track organizational priorities, organize meetings and track action items and create reports, presentations, and other activities as dictated by the business.
Experience/Skills:
- Bachelors degree or equivalent industry experience
- 5+ years of project management experience
- Experience managing large scale complex projects in a telecom or related industry
- Direct and indirect people management
- Excellent client facing and internal communication skills
- Thorough understanding of project management fundamentals including requirement definition, resource scheduling, risk mitigation and change management
- Understanding of OSP/ISP construction
- Strong understanding of Ethernet technologies
- Understanding of carrier installation, test and turn-up procedures
- Experience in managing multiple vendors, resources, to deliver time sensitive projects