Telecom Voice Systems Engineers

Sonoma, California

CCS Global Tech
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We're Hiring: Telecom Voice Systems Engineers (Contract Role)

Location: San Francisco, CA (Onsite)

Duration: 2 years

What You'll Work On:

Provide support and administration for Microsoft Teams & Cisco Unified Communications

Assist in system upgrades, deployment, and troubleshooting

Lead VoIP readiness and cutover efforts across departments

Design and implement integration between Salesforce and Contact Center systems

Conduct training sessions and create end-user documentation

Work closely with IT teams to ensure seamless communication solutions

Support both pre- and post-implementation phases

Must-Have Skills:

3+ years of hands-on experience with Microsoft Teams & Cisco VoIP

Strong understanding of CUCM, Teams admin, and UC environments

Experience in VoIP system deployment & support

Solid communication and troubleshooting skills

Ability to work independently and collaboratively across teams

Preferred Certifications:

Microsoft Teams Administrator Associate

Microsoft 365 Enterprise Administrator Expert

Cisco CCNA / CCNP / Collaboration Specialist

CompTIA Network+

ITIL Foundation

Date Posted: 30 March 2025
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