Technology Support Specialist

Joliet, Illinois

Will County ROE
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Position Type:
Technology

Date Posted:
4/29/2025

Location:
Richland School District 88A

Date Available:
07/01/2025

Closing Date:
05/11/2025

District:
Richland School District 88A
Richland School District 88A is accepting applications for the following position:
Technology Support Specialist (Full-Time)

JOB GOAL:
To assist students, staff, and administration in the overall maintenance and operation of hardware and software.

QUALIFICATIONS:
  1. High School graduate, or equivalent (Associate Degree or higher preferred)
  2. Experience in a technology related field or coursework
  3. Prior experience in basic repair and set up of hardware and software, including network infrastructure.
  4. Such alternates to the above qualifications as the Board may find acceptable
PERFORMANCE RESPONSIBILITIES:
  1. Regular and punctual attendance to perform duties. Absences only for personal illness, family emergencies, civic duty, or pre-arranged days off w/supervisor approval, pursuant to Richland School Policy.
  2. Dress professionally.
  3. Assists in the overall monitoring of District servers.
  4. Assists in the management and monitoring of network infrastructure (Switches, Access Points, and Firewalls).
  5. Assists in the management and monitoring of Active Directory and Group Policy.
  6. Be a resource for technical troubleshooting at the district and building level.
  7. Able to do basic repair and set-up work with all District hardware Install, maintain, and provide necessary upgrades to various district hardware and software.
  8. Assists individual students or teachers with troubleshooting and repairs.
  9. Provide basic technology training for students and staff.
  10. Maintain knowledge of current trends and issues in technology.
  11. Address and answer help tickets in a timely and efficient manner.
  12. Maintain strict confidentiality as it relates student, personnel, and school business.
  13. Assist with distribution of devices to students before, during or after school hours.
  14. Perform tasks assigned from the Director of Technology & Media Services.
  15. Work in a collaborative fashion with other staff members.
  16. Professional demeanor through communication with colleagues, supervisors, parents, students, and staff. Refrain from comments, actions, etc. which would distract from a friendly work environment.
  17. Provide timely communication with direct supervisors.
  18. Refrain from personal telephone conversations and cell phone use within the workday.
  19. Other duties as assigned by administration.


TERMS OF EMPLOYMENT:
Salary to be established by the Board of Education. Work day shall follow the Junior High or Elementary schedule not to exceed an 8-hour work day as assigned by the District. Work Calendar - 12-month position with holidays, and vacation days as prescribed by Board of Education policy and procedures.

POSITION START: July 1, 2025
TERM: 12-Month Position (260 Days)
SALARY: Starting Range $15.00-$20.00/hr, based on experience (Eligible for Overtime)
BENEFITS: Sick Days, Personal Days, Vacation Days, eligible for partially paid health/dental insurance, individual vision and life insurance provided.

QUESTIONS:
Please reach out to Joe Rizzo , Director of Technology & Media Services with any questions. Please visit us online at

Please complete the online application through Applitrack. Emailed/mailed applications/resumes will not be accepted.

Attachment(s):
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Date Posted: 06 May 2025
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