Technology Services

Shawano, Wisconsin

County of Shawano
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Shawano County is organized according to Chapter 59 of the Wisconsin Statutes. The following is the County's Mission Statement and Policy on Quality:

"The primary mission of Shawano County is to provide all County citizens with cost-effective, prompt and high-quality County services. Quality is the extent to which a product or service conforms to requirements and meets or exceeds customer expectations."

It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made.

Shawano County is pleased to offer our full-time employees (30+ hours/week) a comprehensive benefits package including:
  • Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week
  • Nine (9) Paid Holidays
  • Health Insurance including vision coverage with option of a high or low deductible health insurance plan.
  • County-funded Health Reimbursement Account or HSA depending on health plan selection.
  • Prescription Drug Plan
  • Gym Membership Discounts
  • Dependent Flexible Spending Account
  • Dental Insurance
  • Long and Short-Term Disability
  • Critical Illness and Accident Insurance
  • Employee Assistance Program
  • Life Insurance
  • State Pension Plan
  • Deferred Compensation (457) Retirement Plans
Shawano County is pleased to offer our part-time employees (regularly scheduled to work 24-29 hours/week) a comprehensive benefits package:
  • Paid Time Off
  • Paid Holidays
  • Life Insurance
  • State Pension Plan
  • Gym Membership Discounts
  • Employee Assistance Program
Job Summary:

Install, maintain and troubleshoot hardware and software for all networking and computer systems located in the various departments of the County. Maintains inventory, security and maintenance logs. This position operates with a level of confidentiality and the ability to communicate effectively. Responsible for providing truthful and accurate written and verbal communications.

Essential Duties & Responsibilities:

-Administer all County Local Area Networks (LANs) and Wide Area Networks (WANs). Continually analyze ways for making the networks(s) more productive, efficient and secure.

-Install, update, troubleshoot and recommend the operating systems and version upgrades; operating systems include but are not limited to Windows and Linux.

-Install, update, troubleshoot and recommend hardware; hardware includes but it not limited to network servers, modems, and network communications equipment (i.e. switches, routers, NICs, gateways, patch panels, etc.), computers and peripherals.

-Install, update, troubleshoot and recommend software/applications/cloud solutions for all County offices

-Provide technical assistance. Duties include ample response to hardware, software, and network questions; electronically create and update procedure manuals with corrective actions.

-Serve as a member of the after-hours on-call team.

-Install, update, log, maintain and troubleshoot all in-house and remote communications; protocols include but are not limited to TCPIP; dedicated and dial-up remote lines; connection types include Ethernet copper, fiber optic, and wireless. Develop and maintain County integration with the Internet and State computer systems.

-Maintain and perform system backups on all servers that Technology Services is responsible for.
-Act as a Project Manager for projects appointed by the Technology Services Director and any other duties as assigned.

Work Requirements:
-Associate Degree in Network/Computer related field.
-Two years of progressively responsible related experience.
-Valid Wisconsin driver's license.

Other details
  • Pay Type Salary
  • Min Hiring Rate $66,372.80
  • Max Hiring Rate $70,158.40

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Date Posted: 10 May 2025
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