Technology Project Manager

About Us

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork.

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

This is a 2 days in office and hybrid position located in New York City.

You Will

The Technology Department is a critical driver and enabler for the Girl Scouts movement. This is where technical expertise, such as application development, solutions architecture, data engineering and infrastructure support all reside to deliver the best experience for girls, volunteers, and supporters. Directly tied into strategy and innovation, technology solutions crafted in partnership with councils and business partners range from proof of concepts to deployment of highly complex and critical systems. We deliver technology expertise across all the disciplines and key business systems for the GSUSA application portfolio. Come join the team and make an impact.

POSITION SUMMARY

The GSUSA Technology Project Manager, Business Analyst plays a vital role in working in the Technology PMO ensuring that the team is working effectively to deliver quality solutions that help the organization build resilient, best-in-class digital platforms, products and infrastructure. This position requires the planning and execution of development work while connecting and providing transparency to our business partners.

The Technology Project Manager, Business Analyst will manage Tech-related workstreams, facilitate and track dependencies between cross-functional teams to ensure the right features are delivered on time, in scope, and on budget and provide a consolidated view (dashboard) all project deliverables. They partner with the business to gather and prioritize business requirements, advise on Tech-related solutions, translate business and customer requirements into functional and technical requirements, shape project success criteria around Tech-related workstreams and solutions, and ensure that key stakeholder satisfaction and business goals are met to match the needs of our audience.

They foster relationships with internal and external stakeholders to align at every touchpoint throughout the entire project lifecycle. She/he is responsible for working with Product Management and internal stakeholders to help define business requirements and scope and execution of deliverables while maintaining high visibility in the development process throughout the entire organization.

ESSENTIAL RESPONSIBILITIES - Primary duties of the position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Plan and Manage multiple assigned projects to ensure adherence to budget, schedule, and scope to include:.

Work with business and product owners to scope functional and technical requirements, communicate to relevant stakeholders, and work with teams to deliver them in a successful and timely manager. Create executive level frameworks ,current state, future state roadmaps, process flows and documents to take users 'on the journey'

-Manage intra- and inter-team dependencies, highlight project blockers and risks and work with cross-functional teams to resolve them

-Partner with business owners, internal teams, and stakeholders to define the project success metrics and roadmap, develop implementation plans and milestones, and measure against metrics

-Effectively prioritize Technology project deliverables. Direct and be accountable for Organizational change management within your program domain

-Establishes and implements project communication plans, providing status updates. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

REQUIRED COMPETENCIES

Individual Contributors who have a high level of expertise and are subject matter experts in their specified area.

Excellent ability to create and contribute to executive level and working frameworks on strategy, status updates and utilize required Project Management Tools. Ability to create process level roadmaps at both a detailed level and executive level.

Excellent ability to create project plans from start defining clear goals, objectives and milestones working with the team in a fast-moving environment. Ability to use fit for purpose Project Management tools from both Waterfall and Agile Project Methodologies.

Experience creating and maintaining technical architecture documentation

Mindset of no task too small, ready to help, support as needed see and own tasks to completion

Strong Leadership abilities. Able to use influence management to inspire project team members

Able to anticipate and remove impediments, provide escalation management and make tradeoffs by balancing business needs with technical constraints

Ability to oversee planning of projects, programs, and initiatives ensuring consistency and compliance to company processes

Will build a reputation as a trusted partner who understands the business and collaborates to deliver on commitments and drive business results

Must be able to work successfully within a milestone-driven environment utilizing standardized project management processes

Ability to help define and refine working processes in order to maximize efficiency in constantly evolving environments

Can create, track and allocate budgets used to prioritize programs and projects and manage resourcing for complete end-to-end planning

Ability to manage the collaboration of the IT PMO with Platform Engineering, Technical Operations, Customer, Applications, Procurement, Finance, Marketing and additional stakeholders. Develop solutions that are fit for purpose and achievable within the budget, scope, and on schedule

The ability to dynamically adapt to shifts in priorities and projects in an ambiguous environment, resolving contention and solving problems across technology and our business partners

Self-motivated with a strong desire to initiate and drive projects; ability to work independently and in a team

The ability to discuss technical issues, limitations, requirements, etc. in a way that is understandable to non-technical users

Effortless collaborator and expert communicator who can work well across and within cross functional teams

Experience project managing applications and architecture across a wide variety of platforms such as Customer Applications, Infrastructure, Security, Platform Engineering.

Preferred experience with agile, design thinking, strategy frameworks in application development and technical architecture

Able to lead Agile ceremonies such as daily stand-ups, Sprint Planning, Sprint Reviews and Sprint Retrospectives

The ability to manage multiple tasks simultaneously and work under time pressures

Experience managing external vendors and partners

Excellent written/verbal communication, presentation, and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences

Possess the leadership ability to motivate others by demonstrating a clear purpose for the team and how their work fits into the company's strategy while facilitating a sense of autonomy

Team player that is willing to roll up their sleeves to get the job done

Quick study who can flex her/his approach with comfort and ease

Highly organized and detail oriented

The ability to put yourself in someone else's shoes and see things from their perspective

The preference for candidates is to be in a Hybrid Environment in our NYC office with expectation of being in office at least 2 days a week and if needed for support.

REQUIRED TECHNICAL SKILLS

Familiarity with Jira, Confluence, Wrike, MS Teams and other related project management and collaboration tools

Office 365 or similar suites

Competency in Microsoft Excel or similar software

Competency in PowerPoint or similar presentation software

Microsoft Power BI familiarity or willingness to learn.

NA

REQUIRED EDUCATION AND EXPERIENCE (i.e., degrees, certifications)
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