Technician Intern Help Desk

The Natick Public Schools Seek a

Technician Intern

Start date: 06/02/2025 for Summer 2025

We invite you to explore a career with Natick Public Schools.

The Natick Public Schools educate approximately 5,300 students from Pre-K through age 22. We are an innovative, supportive, and high-performing district whose outstanding staff provides high quality services for our diverse students and their families from Natick and Boston. Natick Public Schools is a community dedicated to all students achieving high standards in a safe, trusting, respectful environment where learning is exciting, dynamic, and engaging, and where connectedness and belonging are valued and actively cultivated. We are home to families that speak almost 60 different languages and our student population is approximately 29% Students of Color and 71% White students. With a graduation rate of 97% and 90% of our students attending post-secondary schools, we are proud of our commitment to excellence in educating students to be informed and successful citizens of a global world.

We enthusiastically welcome educators to our district who seek and thrive in a diverse environment that focuses on the whole child in a strengths-based approach. Please partner with us in our mission to support the diversity of our school community, promote and deliver equitable practices for all of our staff, students, and families, and create meaningful connections that enable everyone to feel included and thrive.

Job Title

Technician Intern

Location

NHS/district

Reports To

Help Desk Manager

Director of Technology

Building Principal

Work days/FTE

Summer Part-time and full-time options

Salary/Benefits

$15.61/hour per the Non-Rep schedule through June 30, 2025. $15.92 as of July 1, 2025

Benefits Eligible?

No

JOB GOAL: Profile of a Natick Educator

The Technician Intern reports directly to the Help Desk Manager and is responsible for assisting with the work of the Technology Help Desk.

QUALIFICATIONS

Education: No degree required

Specialized Knowledge and skills:

• Some background with computers; we will train the right candidates
• Strong communication and interpersonal skills
• Strong work ethic and attention to detail
• Candidates must be flexible and collaborative
• Candidates must be able to multitask in a fast-paced, supportive environment
• Demonstrated aptitude for work to be performed
• Understanding of and commitment to the principles and practices of diversity, equity, inclusion, and social justice

Such alternatives to the above qualifications as the Superintendent may find appropriate and in conformity with state certification requirements.

You will gain experience in some of the following areas:

• MAC OSX, Apple iOS, Chrome devices
• Windows
• Basic LAN, WAN, and TCP/IP concepts.
• AV: TV/DVD, Interactive WhiteBoards, Digital Cameras, Camcorders, Overhead, Carousel, Video & Computer Projection Systems.

ESSENTIAL FUNCTIONS OF THE JOB (not limited to)

The information contained in this job description is for compliance with the American with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

The essential duties and responsibilities, include, but are not limited to:

• Help Deploy standard district wide images for all client platforms and manage deployment through automated workflow tools.
• Help perform repair and maintenance tasks of all hardware including computers, mobile devices, and audio-visual equipment
• Assist with the operation of the Help Desk as needed.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to perform the essential functions of the job satisfactorily and, if requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship.

While performing the duties of this job, the employee is regularly required to:

• move about the classroom, school, school grounds, office, and/or off-site locations.
• On some occasions, it may be necessary to move quickly across even or uneven surfaces;
• remain in a stationary position for periods of time;
• operate a computer and other school/office productivity machinery (i.e., iPad, copy machine, computer printer, assistive technology, etc.);
• read material from a computer monitor as well as handwritten or printed matter with or without visual aids;
• position oneself to maintain files and access school/classroom/office materials;
• communicate with others so that information received and given is understood and accurately communicated;
• communicate and collaborate effectively with students, parents, and other staff members in person, via video conference, on the telephone, and/or in writing;
• observe details at close range
• in the school setting, ensure the safety of students;
• multitask and meet multiple demands from several people;
• lifting up to and including 50 lbs
• the noise level in the work environment is moderate to loud.

SELECTION GUIDELINES

• Formal application
• Rating of education and experience
• Oral interviews
• Reference check
• Strong record of work performance in current and previous roles required
• Successful completion of Criminal Records Check (C.O.R.I.), Sexual Offender Record Check (S.O.R.I.), and fingerprints.

The Natick Public Schools do not discriminate on the basis of age, race, creed, color, religion, nationality, sex, sexual orientation, gender identity, disability, pregnancy and pregnancy-related conditions, physical and intellectual differences, immigration status, homeless status, or any other class protected by law.