US CITIZENS / Green Card Holders / EAD Green Card Holders ONLY
NO THIRD PARTIES PLS
THIS IS A DIRECT CLIENT REQUIREMENT .
Those authorized to work without sponsorship are encouraged to apply please.
Reach Saakshi Sahni -
Email: saakshi(at)zilliontechnologies(dot)com
Documentation Specialist
Duration: Long Term Ongoing Project with NO end Date
Direct banking Client
Hybrid - 2 Days a week in Winchester, VA 3 days fully remote
US CITIZENS / Green Card Holders / EAD Green card ONLY
A Tech Writer develops and maintains technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes.
Required Skill Sets:
1. Strong writing and communication skills
2. Ability to translate complex technical concepts into simple language
3. Familiarity with technical documentation tools and platforms
Software Skills:
- Microsoft M365- Intermediate knowledge
- Adobe Experience Manager (AEM)
- Asana
- SharePoint
- Adobe Premier Pro (Intermediate/Advanced)
- Adobe Firefly
Key Skills Needed:
- Writing expertise
- Technical (e.g., step/action procedures) and creative writing (MSR engagement) examples)
- Communicating with others
- Communicating at all levels and platforms
- Video Editing
- Time Management
- Adjusting priorities repeatedly to meet deadlines
- Should I attend this meeting or are meeting notes acceptable
- Critical thinking and quality decision making
- Adjusting priorities
- What content to put in the manual/what to not add
- Consider impact to the MSR/flow of the call
- Does this apply to CCO and BOD
- Is there any risk for dollar loss or increasing handle time
- Attention to detail
- Ability to negotiate deadlines and deliverables
Tasks to be completed
- Update QS eNet Landing page
- Reworking/cleaning up the manual
- Update all QS Manual pages to searchable manual pages
- Archiving old eNet pages
- Organizing the SharePoint document library
- Ensuring we have a clean and easy to use Document Library and all outdated documents are archived
- Updating all the forms in SharePoint to Nintex that haven't been
- Enhancing/updating the QS Leave Calendar in SharePoint
Please send qualified resumes directly to : saakshi(at)zilliontechnologies(dot)com
Thanks,
Saakshi Sahni
Zillion Technologies Inc.
Director - Talent Acquisition
Email: saakshi(at)zilliontechnologies(dot)com