Technical Writer Bizid

Title: Technical Writer BizID Location: Oklahoma City, OK / Kansas City, KS (onsite) Experience: 8 - 10 years Job Description: Responsibilities: Develop and deliver comprehensive training programs on Jira and the Tempo plugin for various teams, including project managers, developers, and support staff. Create engaging training materials, including presentations, manuals, and online resources. Conduct hands-on training sessions, workshops, and webinars to ensure effective learning and application of Jira. Customize training content to meet the specific needs of different departments and teams. Provide ongoing support and coaching to trainees to ensure they can effectively use Jira in their daily tasks. Collaborate with other trainers and subject matter experts to enhance overall training offerings. Evaluate the effectiveness of training programs through feedback and performance metrics and make necessary adjustments. Qualifications: Proven experience as a Technical Trainer or similar role, with a focus on Jira. In-depth knowledge of Jira, including configuration, customization, and best practices. Excellent presentation and communication skills. Ability to explain complex technical concepts in a clear and understandable manner. Strong organizational and time-management skills. Experience with e-learning platforms and tools is a plus.