We are hiring for our client from banking industry.
Job Title: Customer Support Rep - IT
Duration: 12 months contract
Location: South Jordan, UT (onsite)
Pay Rate: $21/hr.
Job Description
- Responsible for high quality end-user technical support, related to enterprise software and hardware
- An understanding of technology and the ability to apply that knowledge to support all existing systems
- Provides investigation, diagnosis, resolution and recovery for hardware/software problems
- Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
- Responsible for high quality end-user technical support, related to enterprise software and hardware
- Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.