Technical Support Specialist

Kalamazoo, Michigan

US Tech Solutions
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Job Title: Technical Support

Duration: 12 Months Contract (With possibility of extension or hire)


Job Description:


Responsibilities:

  • Provides on-site client facing support, including installation, servicing, and repairing systems.
  • Quality checks operational status of system equipment before deployment.
  • Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
  • Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.

Experience:

  • 2+ of field support experience
  • Hardware/software installation, support and troubleshooting
  • Experience with Windows 10
  • Experience with MS Office and OS365
  • Configuring new PC's/notebooks via SCCM imaging
  • Ticket management experience
  • iOS device familiarity
  • Lift and carry up to 40lbs

Skills:

  • Windows 10
  • MS Office and OS365
  • SCCM
  • iOS

Education:

  • GED or High School Diploma
  • Bachelor's degree Preferred

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Recruiter Details:

Name: Himanshu Gupta

Email:

Internal ID: 25-35978


Date Posted: 28 April 2025
Job Expired - Click here to search for similar jobs