Technical Support role Veteran Friendly

Las Vegas, Nevada

Key Resource Group
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Job Description Job Description

This is a technical support & IT operations position working an a well, funded and growing Amazon subsidiary.

This role provide corporate support for the field operators who are in vehicle and is responsible for testing and operation of the remote monitoring/control system for autonomous vehicles.

We're looking for proactive, positive and team-oriented individuals who are motivated.

In this position you will:
  • Effectively monitor autonomous vehicle operations.
  • Respond to and manage critical mission needs.
  • Assist the fleet of vehicles by providing remote guidance in complex situations.
  • Assist with testing and data collection.
  • Work closely with SW, QA and UX to improve the TeleOps Interface.
  • Willingness to work flexible shift hours.
Requirements
  • Excellent driving history and no criminal history
  • 2+ years of experience working in operations or a fast-paced environment
  • Experience working in a cross-functional team
  • Excellent computer skills and problem solving ability
  • Excellent written and verbal communication
  • Positive attitude with a growth mindset
Bonus Qualifications:
  • Experience with working in the autonomous vehicle industry
  • Efficient with working on the Windows 10 OS
  • Bachelor degree in STEM, Analytics, or related fields
  • Basic knowledge of Windows, Linux, Software/QA testing
  • Basic understanding of data analysis to help build out and analyze metrics
  • Basic QA testing experience
  • Experience playing video games
Benefits:
  • Pre-tax commuter benefits
  • Employer Subsidized healthcare benefits
  • Flexible Spending Account for healthcare-related costs
  • Employer covers all costs for short and long term disability and life insurance
  • 401k package
Commitment: This is a full-time, 6-month ongoing (ie. longer term) contract position (W2 + benefits). It will be onsite and available to candidates who are local to the Las Vegas, NV area.

Date Posted: 18 April 2025
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