Technical Support Engineer

Requisition ID: 43493
Job Location(s):

Tallahassee, FL, US

Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Sales
Work Location Type: On-site
Job Description

NEW GRADUATES WELCOME TO APPLY

The Technical Support Engineer position in Danfoss Climate Solutions (DCS) supports our North American air conditioning and refrigeration customers through product sizing, selection, troubleshooting, and system testing. This position works closely with our Application Engineering team, Application Development Center (ADC) team, and Indirect sales team to help grow overall market share.

Job Responsibilities

Responsibilities for this position include but are not limited to the following.

• Support our DCS customer projects at our ADC with daily activities including lab test planning, equipment set-up, testing and processing of data. Additional support for calibration, maintenance and troubleshooting as needed. All the while following lab manuals and procedures.

• Work alongside our Indirect Sales team in support of small OEM accounts and opportunities. Periodic site and customer visits to support customer applications as well as the internal sales team technically.

• Technical support of our Danfoss Cooling product lines to our aftermarket customers by phone and email

• Conduct internal and external presentations to increase knowledge of products and applications. Includes in-person and remote training courses and web videos.

• Aid in the development of technical tools to support customers (documents, videos, etc.)

• Continue to build competencies to become a product and application expert proficient in troubleshooting complex refrigeration and AC systems.
Background & Skills

Requirements

• Bachelor's degree in Engineering (Mechanical or Electrical) or Engineering Technology with preference in Mechanical, Refrigeration, or HVAC

• Refrigeration/HVAC background, good understanding on thermodynamics, heat transfer & fluid dynamics preferred

• Exp with/managing projects & applications in test labs preferred

• Strong coordination, communication and hands-on skills

• Ability to balance multiple customers while managing projects and technical discussions

• Willing and able to travel regionally and internationally (approximately 5-15% travel required)

Danfoss - Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.