Our client, a local managed service provider, is expanding their Support team. They've been a trusted presence in the Fort Worth/Dallas area, supporting a wide range of clients with their IT initiatives. Their customer base spans large enterprise organizations, oil and gas companies, as well as small to mid-sized businesses.
They are seeking a Support Engineer with a strong background in Windows-based technologies. This Tier 2 role involves user account setup, troubleshooting, provisioning equipment, and performing hardware/software installations. You'll work with technologies such as Windows, Microsoft Office Suite, Active Directory, Group Policy, O365/M365, and Exchange. As this is a client-facing role, excellent communication skills and a professional demeanor are essential.
This is a 3-6 month contract-to-hire opportunity. During the contract phase, the pay rate will range from $17-20/hr. Upon conversion, the full-time salary will be between $37-40K, with potential for a bonus. The role is fully onsite, Monday through Friday, at their Fort Worth headquarters.
Required Skills & Experience - 1-2+ years of experience in a technical support role
- Strong Tier 1 support capabilities
- Proven hands-on experience with Microsoft and Windows environments
- Familiarity with:
- Active Directory
- Group Policy
- Office 365 / Microsoft 365
- Outlook
- Experience providing remote desktop support
- Basic knowledge of networking concepts is a plus
The Offer - ?3-6 month contract-to-hire
- $17-20/h contract rate + overtime potential
- $37-40K conversion salary + potential end-of-year bonus
Applicants must be authorized to work in the U.S. on a full-time basis now and in the future.
You will receive the following benefits: - Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Posted by: Zoe Zinser
Specialization : - Technical Engineering / Design / Support