Job Title: Technical Support Engineer
Location: Denver, CO (Onsite)
Duration: Long term
Exp-5yrs
Job Description:
• Having experience in Technical Support
• Knowledge of Monitoring toll like Dynatrace/Splunk
• Excellent communicator, both oral and written
• Incident Management good to have
• Strong problem solving and communication skills
• Strong analytical skills to investigate and resolve customer support tickets
• Able to multitask efficiently under time pressure
• Able to work with cutting edge technology and assimilate information rapidly
• Associate or bachelor's degree in information technology or a related field preferred