Join our energetic team at Foundever, where every interaction allows you to make a meaningful impact.
Location Requirements: Must live within commuting distance and be able to work 50 miles from 2181 W Andrew Johnson Hwy, Morristown, TN 37814.
Job Overview Foundever is actively seeking Technical Customer Service Associates. We believe in investing in our team by offering paid training and numerous opportunities for growth and development. With 84% of our managers being promoted internally, you can advance your career while providing exceptional support in accounting and tax platforms.
What We're Looking For: - Strong multitasking skills and the ability to navigate between various screens while assisting customers.
- Comfortable working in a fast-paced environment.
- Must be 18 years or older.
- High school diploma or GED equivalent required.
- Successful completion of a criminal background check.
Key Skills: - Expertly handle inbound customer service calls.
- Enhance customer satisfaction using voice, chat, and email communication.
- Navigating multiple systems and tools efficiently.
- Commitment to ongoing training and skill development.
Why You Should Consider Joining Us: - Competitive pay starting at $16/hr with opportunities for increases up to $19+.
- 100% paid training to ensure your success.
- Comprehensive benefits package including medical, dental, life, and vision insurance.
- 401k retirement plan with company matching.
- Exclusive employee discounts.
- Referral bonuses for bringing in new talent.
- Internal mobility opportunities (84% of our managers are promoted from within).
- Employee Assistance Program (EAP) available.
About Foundever Foundever is a global frontrunner in the customer experience (CX) industry, with 150,000 associates worldwide. We are the backbone behind exceptional experiences for some of the world's most trusted digital-first brands. Our innovative CX solutions, advanced technology, and industry expertise are crafted to fulfill operational needs for our clients, ensuring seamless experiences during critical moments.
Military Partners We are proud to support military families through partnerships with Military One Source and other veteran organizations. We appreciate the unique skills and experiences that veterans contribute to our workforce.
EEO Statement Foundever is dedicated to recruiting, developing, and rewarding the most qualified candidates based on the requirements of the role and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state, or local law. Discrimination of any kind is strictly prohibited across all aspects of employment.