Join our vibrant team at Foundever, where every interaction creates the potential for impactful connections.
Location Requirements: Must live within commuting range and be able to work 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814
Job Overview Foundever is seeking enthusiastic Technical Customer Service Associates. We are dedicated to investing in our people by offering comprehensive paid training and ample growth and development opportunities. Our culture emphasizes internal promotion, with 84% of our managers rising from within. Become a valued team member, where you will deliver exceptional, personalized support while assisting customers with various accounting and tax platforms.
What We're Looking For: - Ability to efficiently multitask and navigate between screens while assisting customers
- Comfortable working in a fast-paced environment
- Must be at least 18 years of age
- High school diploma or GED equivalent
- Must pass a criminal background check
Key Skills: - Manage incoming customer service calls
- Enhance customer satisfaction through voice, chat, and email communication
- Effectively navigate multiple systems and tools
- Participate in ongoing training and skill development
Why You Should Join Us: - Competitive Pay: Starting at $16/hr with potential to earn over $19.
- 100% Paid Training
- Robust benefits package including medical, dental, life, and vision insurance
- 401(k) retirement plan with company match
- Employee discounts
- Referral bonuses
- Opportunities for internal mobility (84% of our managers are promoted internally)
- Employee Assistance Program (EAP)
About Foundever Foundever is a global leader in the customer experience (CX) field. With a workforce of 150,000 associates worldwide, we are dedicated to creating the best experiences for some of the world's top brands. Our innovative CX solutions and expertise are designed to meet operational needs and deliver a seamless experience to customers in pivotal moments.
Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations, recognizing the unique skills and experiences veterans contribute to our workforce.
Equal Opportunity Employer Foundever is committed to selecting, developing, and rewarding the best candidates for the job based solely on the work requirements and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability, marital status, veteran status, sexual orientation, pregnancy, gender identity, or any other protected status. Our policy ensures that discrimination in any form is prohibited in all employment aspects.