Our History: From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are: Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package. This position is 100% onsite in Fairfield, OH Training schedule: Monday-Friday 8AM-5PM EST
Shift schedule: Sunday- Thursday 2:30-11:00 PM EST Responsibilities: - Contributes to the IT Support job family in a support capacity.
- Helps configure, install, maintain and upgrade computer systems hardware and software.
- Performs a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices.
- May assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems.
- Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
- Works under own initiative, prioritizes own work, and meets agreed timescales.
- Work is subject to frequent review by more experienced professionals in Technical Support.
Requirements: - BS in IT or related field PREFERRED or equivalent experience
- 1-3 Years PC/LAN Technical Experience
- 3 years of recent Desk Side Support required with Hands on Experience
- Experience with imaging and troubleshooting PCs in a networked environment
- General knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office
- General knowledge of networking switches and data networks.
- General knowledge of IP telecommunications systems.
- General knowledge of printers
- Ability to lift 25 pounds as needed
- Experience with Jir plus