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Job Details
Job Location
North Campus - Prosper, TX
Position Type
Full Time
Job Category
Accounting
Description
Mission: To assist Christian parents by helping equip students to embrace Biblical truths, strive for academic excellence, and model Christ-like leadership to impact their homes, churches, and communities for Christ.
Employee Profile:
Spiritually, the employee shall possess characteristics that reflect:
Acceptance without reservation of the PCA doctrinal beliefs
A strong clear Christian testimony
A mature, godly spirit
A person of faith and prayer
Personally, the employees life shall reflect:
A lifestyle of biblical integrity
A spirit of dedication, commitment, flexibility, and responsiveness
The ability to listen and respond to counsel
Primary Purpose
Provide technical expertise at the campus level by supporting Apple devices, printers and other classroom technologies. Represent the Technology Department by providing excellent customer service to all students and staff members. Collaborate and support members of the technical team to resolve issues and provide outstanding support to all stakeholders.
Specialized Knowledge/Skills:
Knowledge and experience in K-12 education
Expertise using and troubleshooting Apple devices
Experience supporting and managing iPads
Experience supporting MacOS
Experience and understanding of Mobile Device Management Systems
Experience and understanding of classroom projection systems
Experience and understanding of networked printers
Experience using Windows 10 and supporting personal computers
General Duties and Responsibilities:
Troubleshoot hardware, software and connectivity issues
Perform preventative maintenance to maintain optimal system performance
Serve as a resource to administrators, teachers and staff
Work directly with students on resolving technical issues
Collaborate with vendors for software and hardware installations, troubleshooting, administration, and maintenance
Utilize the workorder system and complete tickets in a timely manner
Prepare written and oral reports as required
Maintain inventory of computer equipment and peripherals
Maintain knowledge of current trends in technology
Perform related duties as assigned
Comply with policies established by federal, state law and local policy
Experience:
Minimum of 3 years of relevant technical experience or equivalent
Prestonwood Baptist Church member preferred.
Qualifications
Degree, some college preferred or technical certifications
Ability to communicate effectively and work as a team
Critical problem-solving skills and attention to detail
Strong organization, multi-tasking, and time management skills
High level of confidentiality
Communicate effectively in English with end-users (faculty, staff, students), vendors and help desk technicians, using oral and written forms, providing a positive customer support experience
Ability to apply common sense understanding and a detail-oriented approach to carry out instructions in written and/or oral forms with a high degree of accuracy
Competent with productivity software including word processing, spreadsheet, presentations and Internet functions
Physical Requirements and Work Environment:
Regularly standing and walking around the campuses testing systems and talking with staff
Regularly sitting at a computer requiring repetitive finger motion and manual dexterity
Close visual acuity required for viewing a computer monitor, preparing and analyzing data and figures, transcribing and reading
Hearing ability to perceive sounds at normal speaking levels
Talking expressing ideas by means of the spoken word to convey instructions to staff, parents and students
Ability to communicate effectively, even in stressful situations
Periodically required to bend, reach, push and pull objects for various reasons
Occasional lifting of 10-20 pounds
Subject to frequent interruptions
Date Posted: 19 May 2025
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