Job Title: Technical Services, Construction & Installations Manager
Held by: Open
FLSA: Exempt
Reports to: General Manager
Company
Description
"Delivering Liquid Solutions.
Heritage Systems, Inc. was founded in 1998 on the principles of providing
quality technical services and reliable personnel to our clients. We have successfully built many long-term
relationships with our clients that have allowed us to continue to serve and
support them into our 27 th anniversary. We provide solutions for the management, compliance
reporting, conservation, conveyance and use of water and water treatment
chemistries to achieve specific quality goals. The foundation of our products
and services is to utilize verifiable technical principles and a pragmatic
approach to achieve our customers goals. We are committed to delivering liquid
solutions, sustainable water, wastewater and process water management systems
that meet the needs of our clients, the regulatory environment in Californai
and the environment as a whole.
General Summary
At the Direction of the General Manager, the Engineering and the Technical Services, Construction and Installations Manager will:
v Engage, Manager, and Lead the following departments within Heritage Systems: Technical Services, Fabrication and Production
v Implement initiatives, estimate, bid and manage new installations and system construction as well as optimize existing service offerings and interface directly with new and existing customers,
v Direct inter-department and interdisciplinary collaboration internally within Heritage Systems and externally with our broad network of vendors, suppliers, contractors and consultants
v In Summary, the Engineering and Projects Manager is responsible for assisting the General Manager with all revenue generating activities and operations for the company.
This is a new position at Heritage Systems and will evolve based on the company's needs and the skills and strengths of the employees hired.
Essential Duties and Responsibilities
1. Collaborate with the Technical Services, Production, Fabrication and Delivery Services departments. This role is a critical interface between departments and ensures clarity in communication and quality collaboration with on-time and on-budget deliverable to our clients.
2. Regularly meet with Production/ Fabrication, Delivery Services and Service Department Management to ensure all service activity, and contract obligations to our customers are being met.
3. Interfacing with customers to ensure their expectations are being met or exceeded
4. Managing and maintaining installation, production, and delivery schedules.
5. Working with the various departments to ensure we have adequate inventory on hand for our routine processes. Also, working with suppliers to source quality materials and low prices for special installations and projects.
6. Perform research with our vendor and subcontractor network to design and ensure specific pump, controller and sensing equipment compatibility and applicability for specific installations.
7. Direct the design, development, and implementation of all PondSentry and custom panel builds and installations.
8. Manage our CloudHSI portal and work closely with the website team, our programmers and panel builders.
9. Delegate installations and special project efforts with input from the Operations Manager. Oversee the implementation of new systems, new installations, renovations, and repairs. Communicate progress updates and system status with client project teams and stakeholders.
10. Participate in installations depending on the degree of difficulty and availability of other Heritage personnel.
11. Maintain proficiency and expertise in all sensing equipment, control panels and analyzers relevant to our industry, especially those currently in use within our service offerings.
12. Manage, oversee, and facilitate all WW and PW reporting and compliance is appropriately completed at required intervals.
13. Proactively address regulatory non-compliance within customer base by vetting and providing solutions from inside or outside of our company offerings.
14. Verify that services and installations are properly invoiced and manage cash flow on projects.
15. Collaborate with HSI vendors and partners on company internal and customer external projects.
16. This position is directly involved in our business development by providing technically driven solutions to the needs of both existing and potential customers.
17. Develop and maintain company and departmental processes and procedures. Ensure the employees adhere to overall company policy.
Qualifications
Technical, mechanical, mathematical, and troubleshooting skills are essential. Strong interpersonal skills and the ability to lead a team are critical. This role will collaborate and work closely with all departments. The individual that holds this position needs to be able to lead by example and hold other employees accountable for deficiencies but also be able to recognize and highlight successes. We are a small business that has prioritized our company culture and the work ethic of our personnel. This position is a stepping-stone for growth into an upper management role with Heritage Systems.
Position Pre-requisites:
- Clean driving record to conform with Business Auto Insurance requirements to allow operations of company vehicles
- Able to lift and move 50 pound containers
- Supervisory and managerial experience in career history
- Proactive and self-motivated
Work Environment
This position has office space at our main office and is expected to split time between the office and our clients and system locations in the field. Currently, there are no remote work opportunities, but we are flexible if special circumstances prompt occasional work-from-home needs. As a manager, and a leader of employees, it is imperative to lead by example and show your direct reports the commitment required for professional growth and success at Heritage Systems. The work environment described here is representative of those employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
ADDITIONAL INFORMATION
Heritage Systems does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Heritage Systems is an equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants' needs under the respective laws throughout all stages of the recruitment and selection process.
The above job description has been designed to indicate the general nature and level of work performed within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities and qualifications of employees assigned to this job.