Job Description:
Beverage Air is looking for an individual to join their Tech service team at their Winston Salem facility. This individual will be responsible for troubleshooting technical issues with customers over the phone, email, and chatbot. This individual will have a strong background in HVAC and customer service. This individual will be on the phones for 90% of their day speaking with customers.
Qualifications:
- 3-5 years of experience with HVAC or refrigeration
- Strong Customer service experience
- HVAC Experience
- ability to speak on troubleshooting
- Experience with Excel and Word
Pluses:
- Refrigeration experience
- Associates or bachelor
Compensation:
$50,000 - $55,000 annually (eligible for 5% annual bonus)
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.