Hybrid Technical Service Support Role
Work for a prosperous, family owned business.
Bruno Independent Living Aids has helped improve the lives of people with limited mobility for over 40 years. Engineered and manufactured in the USA, Bruno indoor stairlifts, outdoor stairlifts and vertical platform lifts help people better access homes, public buildings and businesses, and Bruno's full line of scooter/powerchair lifts help people easily transport their mobility devices.
Overview:
Serve customers via telephone call-center to provide product installation and service information. Perform troubleshooting diagnostics on company products and instruct customers on proper functioning by reviewing engineering drawings and dimensions. Work in a fast-paced environment and multi-task using computer software during customer discussions. Collect and analyze data for continuous improvement.
Education and Experience:
- Associate Degree in business-related field or equivalent work experience
- 3 years Customer Service experience preferred
- Customer Service experience in a call-center is a plus
- Mechanical and Electrical knowledge and ability to use multi-meter is a plus
Bruno is an equal opportunity and affirmative action employer which provides a drug-free workplace. We encourage minorities, women, veterans and individuals with disabilities to apply. We do not discrimination on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status or any other characteristic protected by law.