Technical Sales Manager

Boston, Massachusetts

UTAC
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Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

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  • Build strong customer relationships. Be the main contact point between the company and customers in all sales-related matters. Understand customer's business and product requirements
  • Regularly provide information to manager on accounts and business activities
  • Ability to present test and assembly related technical service offerings to potential and existing customers
  • Work as an integral part of the sales process in providing technical feasibility feedback to the sales and executive management team for potential test and assembly business
  • Drive teams across UTAC sites for the successful roll-out of new programs to high-volume manufacturing (HVM)
  • Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs
  • Act as the first point of contact for technical inquiries, coordinate with the RnD and Engineering Operation teams to execute customer's requests
  • Initiate new package requirements through Design/Simulation process and follow through to close designs with customer
  • Manage all new devices from Design to Qualification to Production Ramp
  • Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the UTAC factories
  • Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. Identify and articulate requirements of Qualification lots from customer to factory
  • Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs
  • Implements change notices; resolves technical issues
  • Addressing technical aspects of Customers QBR's (Quarterly Business Reviews).
  • Close PCN's with customers for the factories
  • Drive CVE (customer-initiated Value Engineering) projects

Requirements:

  • 10+ years of technical and sales experience in the semiconductor industry or related field
  • Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations
  • Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools
  • Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs
  • Strong verbal, written, interpersonal communication and presentation skills. Must enjoy working with others, highly organized, ability to take initiative/task orientated, and work with minimum supervision
  • Work independently and as a team player with customers and worldwide cross-functional teams within the organization
  • Proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM
  • Willing to travel when needed

Seniority level

  • Seniority levelMid-Senior level

Employment type

  • Employment typeFull-time

Job function

  • Job functionSales, Engineering, and Customer Service
  • IndustriesSemiconductor Manufacturing

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Date Posted: 21 May 2025
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