Summary:
Provide high-level technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.
Description:
- Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.
- Manage high-level tasks and unique workflows.
- Mentor Junior-level Analysts.
- Troubleshoot any tech-related issues; both internally and externally.
- Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients' needs.
- Handle multiple projects and jobs to ensure deadlines are met.
- Ensure smooth transition of work between day and evening shifts.
- Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.
- Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.
- Perform other tech-based special projects or duties when required.
- Work with Relativity and Reef Review to execute document productions, including bates stamping, creating load files and performing OCR.
- Create custom event handlers and Relativity Scripts to improve workflow.
Required Skills:
- 2-3 years' experience in litigation technology/vendor side preferred.
- Bachelor's Degree in related field, such as computer sciences or information management-technology, or equivalent work experience with a strong technical background.
- RCA Certification
- Experience with Analytics.
- Experience in MS Office applications.
- Proficient with Concordance and Summation.
- Ability to convey technical processes and terminology into easy to understand language.
- Strong organizational skills.
- Excellent customer service skills.
- Strong written and oral communication skills.
- Available to work overtime, including evenings and weekends as needed.
- Available by phone or email when out of the office as needed.
- Ability to work well under pressure and meet tight deadlines.
- Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.
Desired Skills:
- Knowledge of SQL and/or Visual Basic.
- Experience with LAW PreDiscovery or IPRO is a major plus.
About TransPerfect
TransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TLS is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions.
For more than 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.
With annual revenues of over $500 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff's health and happiness.
TransPerfect is an equal opportunity employer.
For more information on TransPerfect Family of Companies, please visit our website at
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