Technical Engineer - Hands-On IT Support & Solutions.
Are you passionate about IT and eager to get stuck into solving technical challenges?
Do you thrive in a hands-on role where you can make a real difference to businesses by delivering top-notch IT solutions?
If so, this could be the perfect opportunity for you.
About the Role:
As aTechnical Engineer, you'll be working directly with clients, troubleshooting issues, maintaining IT systems, and delivering technical solutions that keep businesses running smoothly. You'll play a key role in supporting IT infrastructure, resolving escalated support tickets, and working on exciting projects to improve and upgrade IT environments.
Key Responsibilities:
- Provide hands-on IT support and troubleshooting for a variety of technical issues.
- Install, configure, and maintain IT infrastructure, including servers, networks, and security systems.
- Assist with cloud solutions, particularly Microsoft 365 and Azure.
- Work on IT projects, such as system upgrades, migrations, and security improvements.
- Identify opportunities to improve clients' IT setups and recommend practical solutions.
- Document technical solutions and best practices to support ongoing maintenance and improvements.
- Collaborate with internal teams to ensure excellent service delivery.
What We're Looking For:
- At least 3 year of experience in IT support, with exposure to project-based work.
- Strong technical knowledge of Microsoft 365 and basic understanding of Azure.
- Experience working with servers, networking, firewalls, and security solutions.
- A proactive and problem-solving mindset, with a strong customer service approach.
- Willingness to develop your technical skills, including pursuing relevant certifications.
- Excellent communication skills and the ability to explain technical concepts clearly.
Why Join Us?
This is a fantastic opportunity to gain hands-on experience with a variety of technologies while supporting a range of clients. If you're looking for a role where you can grow your technical skills, get involved in IT projects, and make a real impact, we'd love to hear from you.
Ready to take the next step in your IT career? Apply now.