Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.
Job Summary
The Training Support Specialist will focus on supporting training internally with current teammates, and externally with our business partners and industry professionals. In addition to acting as the videographer and producing training videos and broadcasts using all communication mediums, the Training Support Specialist will coordinate and support activities related to preparation, delivery, facilitation, and assessment of live and virtual Protech and Caliber Auto Glass training programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Video and produce internal training programs to teammates as well as to industry professionals to help improve upon and/or enhance existing skills and knowledge
- Coordinate webinars and videos with internal training team and insurance industry partners Protech and Caliber Auto Glass Training team
- Support the creation and development of training programs specific to Protech and Glass operations
- Provide support for Continuing Education programs
- Maintain a calendar of events scheduled with training department using broadcast mediums
- Regularly communicate with training team on project timelines
- All other duties as assigned
Qualifications and Education Requirements - Degree or equivalent industry experience in videography, graphic design and technical documentation editing
- Automotive Industry experience recommended, but not required
- Knowledge and experience in Microsoft, specifically PowerPoint software
- Advanced knowledge and experience with Microsoft Suite
- Advanced knowledge and experience with video & graphic editing software (Adobe Acrobat, InDesign, Premiere, Photoshop, Illustrator)
- Strong teamwork, presentation, facilitation and communication skills
- Self- starter, with a positive attitude, geared toward customer service
- Experience in presenting to audiences live and through e-learning software
- Must have a valid driver's license and ability to pass MVR check
- Ability to travel, not to exceed 10%