We're looking for a Technical Analyst with solid technical acumen, strong Jira experience, and a track record of working with both onshore and offshore teams. The right person has supported (or directly contributed to) the build of digital platforms - ideally in complex environments like insurance, banking, or enterprise systems.
This role is hands-on, collaborative, and ideal for someone who wants to grow technically while staying close to product and stakeholder needs.
What You'll Do:
- Act as the key liaison between business stakeholders, development teams, and offshore resources
- Support the build and configuration of digital platforms - from workflows to forms and integrations
- Create and manage Jira boards, user stories, and acceptance criteria
- Assist in system requirements gathering, form mapping, and process documentation
- Contribute to testing and QA efforts; help troubleshoot issues during builds or deployments
- Work cross-functionally with product owners, engineers, and UX/design teams
What We're Looking For:
- 3-5 years of experience in a Technical Analyst, Product Analyst, Business Analyst, or similar role
- Proven experience working with offshore development or QA teams
- Strong understanding of Jira - you know how to own a backlog and manage workflows
- Experience in communication mapping, form logic, and platform configuration
- Strong technical intuition - you don't need to be a developer, but you understand how platforms are built
- Exposure to no-code/low-code platforms (Unqork experience is a plus but not required)
- Bonus: Experience helping build a digital insurance platform (e.g., new life insurance app or portal)
Location:
- Must be based in New York City or within commuting distance (NY metro area). This is not a remote role.