At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.
At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Technical Advisor - Promat in Bristol.
The Technical Advisor - Promat will provide technical advice to both internal and external customers regarding Promat's fire protection products as well as answer all customer specification enquiries.
What you'll do:
- Generate customer leads and partner with the Architectural Specification Managers (ASM) to develop customer relationships.
- Compile project packs of technical specifications and provide the information to customers.
- Monitor the website and email to answer all technical enquiries.
- Update technical literature and create technical drawings using AutoCAD.
- Complete Institute of Fire Engineers (IFE) Level 3 certification in Passive Fire Protection.
What you'll bring:
- 'A' Levels or equivalent which include either Maths, Science, or IT subject.
- Experience within a customer service role or administrative role in an office environment.
- A clear communicator with an ability to translate complex technical issues into straightforward language.
- Proficiency using CAD is a plus but not required.