Job Description Job Description
Please do not apply if you do not have experience. 25% of the job involves travel We are seeking a Tech Support Technician to join our team. You will resolve computer-related issues for your clients.
Responsibilities: - Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications: - Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor