Salesforce Tech Lead - Sales and Service Cloud - FSM Processes - Hybrid - India
Empiric are currently working alongside a global retail leader to find a Salesforce Tech Lead with strong Sales and Service Cloud experience to lead and capable of handling a team size of 6 to 8 people working in different geographies. This will be in the area of Development and Support Tickets.
The Tech Lead should have good hands on technical experience in Sales and Service Cloud, ideally 8+ years. Experience of working for large professional IT consultancies is essential.
The Salesforce Tech Lead must knowledge on Agile Scrum Processes.
Our client is one of the fastest growing organisations on the planet, with renowned retention and training programs. They are looking to grow Salesforce and are keen to hire talented salesforce experts.
Salesforce Tech Lead knowledge /experience:
- Work type : Development and Support Tickets
- Proven experience as a Salesforce Tech Lead, leading a team of 6 to 8 people
- Skills :- Service Cloud , Sales Cloud , CPQ and Experience Cloud.
- Interaction with Customer , Business and other third Party Vendors. Hence should have good Liaising Skills.
- Agile Scrum Processes
- Service Now or similar tools used for L2 and L3 Support
- Deep knowledge of the Salesforce ecosystem
- Technically strong and hands on experience
- Previous experience working on a large Salesforce project
Other
- Long Term: 12 - 18 Months plus extensions
- Rate: Excellent day rate + Starter Bonus + Free Lunch Club experience +
- Fancy free a lunch club on Empiric don't miss this opportunity.
For more details about rates etc and more information about the project, please contact Woody on whatsApp