Tasting Room Ambassador

Benefits:

Competitive salary

Employee discounts

Training & development

Join Our Team: Maryhill Winery, one of the Northwest's premier wineries, is excited to offer an opportunity to join our talented team of Ambassadors at our Woodinville Tasting Room & Bistro. We are looking for passionate, customer-focused individuals to provide exceptional service in a fun and welcoming environment.

Position Overview: As a Tasting Room Ambassador, you will be responsible for delivering outstanding customer service, sharing your love of wine, and creating memorable experiences for our guests. No prior wine knowledge is required-our comprehensive training program will provide you with everything you need to succeed. We value individuals who bring a positive attitude, great energy, and a strong commitment to our winery's mission of offering excellent service.

Responsibilities will include, but are not limited to:

Regular tasks assigned to a food and beverage server such as seating guests, taking and delivering food/beverage orders, bussing tables, etc.

Perform customer wine tastings, at bar and table service.

Wine and Club sales.

Hosting large groups or tours.

Assist customers with purchases and carry/transport purchases to their vehicles.

Assist customers by answering phones: Filling telephone wine orders, taking reservations, and providing general customer service.

Cleaning tasks will include (but are not limited to) maintaining the cleanliness & appearance of the Tasting Room and dining areas, stocking inventory, bathroom cleaning, washing dishes and glassware, etc.

Operate POS system, cash handling & entering customer information into the database.

Participate in scheduled staff meetings & training sessions.

Other duties as assigned by the Tasting Room Manager.

Requirements, Skills and Qualifications:

Must be a minimum of 21 years of age.

Food Service and MAST Permits are required.

Ability to work in a fast-paced environment and switch between tasks efficiently.

Flexibility and adaptability in a dynamic setting.

Strong communication and customer service skills.

Passion for wine and a desire to share that knowledge with others.

Previous experience in hospitality or customer service is a plus.

Compensation and Benefits:

Competitive hourly rate $20.00/HR + tips

Participation in tip pool (tip average an additional $7-$10 per hour)

Employee discount

Sick leave accrual

Opportunities for career growth

Employee Assistance Program