Systems Engineer

Job Description

Job Summary: Works within a technical team responsible for managing Windows systems infrastructure at Wake Forest Baptist Health (WFBH). Responsibilities include project management, troubleshooting, root cause analysis, and system upgrades. Provides documentation and knowledge transfer for new services.

Education/Experience: Bachelor's degree in Information Systems or related field, or equivalent experience. Four years of practical experience in Windows server support and Microsoft Active Directory environment.

Licensure, Certification, and/or Registration: Microsoft and/or VMware certifications preferred, such as VCP or Microsoft Server certifications.

Essential Functions:

1. Possesses in-depth knowledge of Windows Server systems.
2. Implements Windows systems solutions, including virtualization, backup/DR, and replication.
3. Recommends systems solutions aligning with vendor requirements and internal policies.
4. Provides technical documentation for implemented solutions.
5. Ensures adherence to organizational standards and disaster recovery requirements.
6. Supports system administrators and internal customers with Tier 2 and 3 technical assistance.
7. Participates in project planning, design, and implementation.
8. Creates technical documentation for new solutions transitioning to the Administration Team.
9. Provides guidance on best practices for system maintenance and performance optimization.
10. Conducts root cause analysis and recommends corrective measures for complex problems.
11. Shares knowledge and provides guidance to less experienced team members.
12. Executes tasks effectively as part of a project team.

Skills/Qualifications:

• Strong knowledge of Microsoft Active Directory and VMware environments.
• Familiarity with automation tools like VRealize Automation, Puppet, and Chef.
• Experience with monitoring tools such as VRealize Operations, SolarWinds, and SCOM.
• Proficiency in PowerShell scripting and other scripting languages.
• Knowledge of computer security systems and networking principles.
• Experience with Cisco UCS blades and Cisco Nexus in a Vblock environment preferred.
• Familiarity with backup and recovery scenarios in VMware and physical environments.
• Technical aptitude and critical thinking skills.

Work Environment: Fast-paced environment with occasional long hours. Possible exposure to patient elements. Subject to varying and unpredictable situations.

Physical Requirements:

• Involves standing, walking, sitting, bending, reaching, finger dexterity, talking, hearing, and seeing.
• May require lifting up to 20 lbs.maximum

About Us

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.

About the Team

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing - for all.

Vision

To be the first and best choice for care.

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

We drive for Excellence - always