Voted one of Chicago's Best Places to Work by the Chicago Tribune for the eighth year in a row, Clarity Partners is hiring. Clarity Partners is seeking a
Systems Analyst local to Chicago, IL. Responsibilities include providing immediate application and systems support and overseeing the completion of projects, system enhancements, applying vendor upgrades, application support and support of users. This role will report in a hybrid setting.
Responsibilities: - Utilize Cerner Millennium Patient Portal and Telehealth to design, build, and document application changes.
- Consult with end users on Telehealth and Patient Portal design and build changes.
- Test software according to detailed specifications.
- Train with less experienced personnel.
- Report on project activity and status to management.
- Learn new clinical applications and oversee the completion of tasks related to clinical system functions.
- Attend applicable vendor clinical application classes.
- Coordinate the resolution of user calls and determine appropriate action by investigating and analyzing reported hardware and software problems.
- Identify, analyze, track, and report on project issues.
- Evaluate and assist senior management in the implementation of system upgrades.
- Analyze functional requirements documentation, conduct interviews with key personnel, and gather information about the current system.
- Assist in the preparation of documentation and development of interface and conversion specifications.
- Act as liaison between departments and external areas as required.
- Schedule periodic meetings with IS, vendors, and users to ensure effective communication.
- Identify and encourage user department procedural changes.
- Conduct workflow sessions with end users.
- Demonstrate the system to users.
- Perform system adaptations and modifications according to prepared specifications.
- Function as a project implementation manager for clinical system-related projects.
- Assist in developing departmental education and training materials.
- Monitor and review procedural materials.
- Refine sample test plans for conversion, interfaces, and applications.
- Assist in the development of a Live Event Plan.
- Provide post-live application support.
- Work with Project Management to obtain signoffs.
- Complete assigned work plan tasks.
- Maintain tables, files, profiles, code sets, etc.
- Provide after-hours support for clinical applications as scheduled.
- Learn and assist with other applications as directed.
Requirements
Requirements: - Minimum 2-5 years' experience with Healthcare Information Systems is required. Implementation project management experience and hands on experience implementing vendor clinical application software, along with a strong desire to learn other technologies is required.
- Minimum 2 years' build and maintenance experience with Cerner Millennium Patient Portal and Telehealth is required.
- Exhibit the ability to communicate effectively in a customer service environment.
- Develop and maintain a strong working relationship with both internal and external hospital contacts.
- Must have excellent verbal and written skills.
- Experience in the use of Client Server Clinical systems is preferred.
- The use of personal computer hardware and software packages, MS Office is required.
- Ability to complete project tasks and assignments on time is required. Applications programming experience a plus.
Clarity is committed to fair and equitable compensation practices. For the Systems Analyst role, the base hourly pay range is $40.00 - $60.00/hr. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.