Systems Analyst

OFFICE OF INFORMATION TECHNOLOGY - MAINE IT

DAFS APPLICATION TEAM - Repost

Opening Date: April 11, 2025
Closing Date: April 28, 2025

Job Class Code: 0867Grade: 27Salary: $66,952.08 - $94,077.37 /Annually (includes 15% recruitment & retention stipend and eligible for an additional 5% annual training bonus)Position Number:

You are a talented IT professional who is driven toward success, a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

• Practice Customer-focus, ensuring that our customers are heard, and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

ABOUT THE JOB DETAILS: We are looking for a Workday Benefits System Analyst to join our MaineIT Application Development Group, you will be part of the Department of Administration and Financial Services.

In this role you would be the Subject Matter Expert (SME) for Workday Benefits responsible for providing system administration, design, configuration, enhancement, and deployment support for both workstreams. This position plays a vital role in supporting and optimizing our Workday Benefits system.

Positions at this level are recognized as technical experts in Human Resources Management Systems design, development and maintenance and are relied upon to provide expert consultation to meet user needs including recommending, designing and coordinating both changes to business practices and specific technology solution.

The most important aspects of this work are the application of system analysis skills to formulate solutions to complex business problems using automation technologies and preparing system design plans and detailed specifications to facilitate the development and implementation of application systems. Oversite of daily support activities and other development work may be required. Work is performed under limited supervision. This position is in Augusta, Maine.

WHAT'S IN IT FOR YOU?

Hybrid Work Opportunity - The employee in this position currently has the opportunity to work from home as much as 90% of the time.

• You will be a member of a highly productive technical team working closely with program partners to ensure effective and secure technical solutions for business problem.
• You will have the opportunity to work in a small, independent, and flexible team environment.
• You will help resolve technical issues to provide system functionality and data integration.
• You will experience new and different challenges on an ongoing basis.
• You will have opportunities for training and career development.

WHAT WILL YOU DO?

As a Workday Benefits System Analyst, you will be joining the HRMS systems team and assisting in implementing new modules, improving existing features and supporting the Workday platform in general.

You will use your extensive HRMS experience as well as communication skills to manage stakeholders across the organization.

• Lead ongoing design, configuration, deployment, and maintenance of the Human Resource Management System application, Workday; including, but not limited to, business process configuration, conditional logic-based rules and code-based system configurations and validations.
• Performer in Workday configuration and testing process.
• Continually researches, tests and stays up-to date on all Workday updates, fixes and capabilities.
• Supports critical system maintenance and operational task with Workday.
• Ensures that our internal customers issues and requests are addressed within documented SLA's.
• Understands and translates the priorities of the business while integrating HR value proposition and strategies to meet the needs of the business.
• Manages configuration of the HRMS (Workday) system while providing Subject Matter Expertise (SME) to partner teams.
• Evaluate incoming request from HR, Finance, Budget and other groups, identify appropriate solutions and execute on them.
• Use the Workday Community site to troubleshoot and identify ways to better utilize the system.
• Reviews system data on a regular basis to ensure data accuracy, consistency, and completeness; preforms any necessary data clean up and sanitization.
• Stay well-informed on system enhancements and changes and lead associated deployment activities, inclusive of regression testing, data & integration validation, downstream impact analysis and assurance of overall system performance/stability.
• Own creation, validation, and execution of all test scenarios for recommended configuration changes and ensure that all business processes are fully tested, guaranteeing all business requirements have been met.
• Lead development and validation of cross-application test scenarios and execution thereof; ensuring all changes/enhancements are fully tested and meet all business requirements.
• Understand, document and communicate impact of configuration changes to all business processes across the platform and the system users.
• Train and mentor new system technical users as well as support development of user procedures, job aids, guidelines and documentation.
• Responsibilities may change; team member may be required to perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• A four (4) year combination of higher level programming and or systems analysis and design experience. A Masters Degree from an accredited educational institution in Computer Science may be substituted for two (2) years of programming experience.

PREFERENCE WILL BE GIVEN TO THOSE WHO DEMONSTRATE:

• 4+ years of demonstrated HRMS Systems experience required.
• Hands-on configuration experience within Workday Benefits.
• 2+ years of experience configurating Workday Benefits required.
• 2+ years of experience with Benefits and Recruiting workstreams a plus.
• 1 year experience managing HCM and Benefits implementation upgrade, or enhancement project.
• Lead or participate in testing and continuous improvement of Workday features, partnering with business leaders to optimize processes and enhance the employee, manager, and HR operations experience.
• Experience with report writing and creating calculated fields preferred.
• Proven experience in data analysis, variance analysis, and reconciliation, with a strong attention to detail.
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and present complex information clearly to stakeholders.
• Workday reporting functionality, report writer calculated fields a plus
• Experience designing, testing, deploying, and supporting HCM and Benefits functionality in a complex environment.
• Hands on experience with developing, documenting and configuring business processes, advanced calculated fields/reporting and integration.
• Proven ability to develop detailed configuration specification documentation.
• Strong technical aptitude; analytical and excellent problem-solving abilities and creative resolution skills.
• Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
• Provide documentation of all processes and training as needed.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
• Perform design, implementation, and upgrades of information systems to meet the business and user needs.
• Ability to prioritize, remain calm under pressure, pay attention to detail and make decision independently on fact-based data and analysis.
• Excellent time-management skills, able to work on multiple projects and meet deadline in a fast-paced environment.
• Strong presentation and communication skills, comfort interacting across all management levels.
• Self-motivated, with the ability to meet and exceed position requirements under minimal direction and supervision.
• Proficient use of Microsoft Office programs required; advanced excel skills including data validation, formulas and pivot tables required.
• Utilize discretion and judgement to maintain confidentiality of sensitive data.

The selected candidate will be required to pass the required background checks(fingerprinting may be required) as a condition of employment.

This position is not eligible for visa sponsorship or STEM OPT extensions.

Benefits of working for the State of Maine:

No matter where you work across Maine state government . click apply for full job details