Systems Analyst/Engineer II with Security Clearance

Systems Analyst/Engineer II Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers. Epsilon's headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S. Why work for Epsilon: In joining Epsilon's team, you will have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements. Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution. Where you'll work: This is an onsite opportunity where you will report to the customer's location in Port Hueneme, CA. An average day: As Systems Analyst/Engineer II you will focus on supporting and enhancing IT systems through requirements gathering, design, integration testing, and cross functional collaboration. This role helps maintain reliable, secure services while aligning technical solutions with broader organizational needs. In this position you will: Engage with stakeholders to gather and clarify system requirements, translating them into practical technical solutions. Perform integration testing and quality assurance to confirm that new or updated applications meet operational goals. Troubleshoot issues with servers, networks, and applications, collaborating with cross functional teams to find root causes. Provide technical configuration and support for specialized systems, such as telecom or voice/video infrastructure. Document system changes, operational procedures, and SOPs, maintaining robust configuration management records. Participate in data analytics and reporting efforts, using metrics to drive system enhancements. Train end users on newly deployed features, ensuring a smooth transition to updated systems. Monitor performance metrics and proactively identify potential bottlenecks, implementing corrective actions as needed. Collaborate with security teams to implement updates, patches, and secure configurations. Assist in system patches, upgrades, and migrations by following established change management protocols. Offer insights on capacity planning for systems and applications, aligning resources with projected demand. Develop and maintain technical documentation, including diagrams, knowledge base content, and user guides. Contribute to solution design efforts, using prototypes and testing cycles to refine technical approaches. Communicate project statuses, risks, and milestones to team leads and ensure stakeholder alignment. Research emerging tools and technologies for potential integration, assessing their feasibility and ROI. Basic Qualifications: As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions. An Associate's degree in a technical field; in lieu of a degree, an additional 3 years of hands on systems engineering experience may be substituted. A minimum of 4 years of experience in systems engineering, focusing on analysis, design, or operational support across diverse IT environments. Experience with IT operations, including server administration, basic networking, or telecom systems. Understanding of cybersecurity frameworks (e.g., RMF, STIG) if applicable. Ability to diagnose and resolve technical issues related to infrastructure, applications, or databases. IAT Level II certification in accordance with DoD 8570 requirements. Operating System certification relevant to the specific environment being supported. Some exposure to scripting or programming (e.g., PowerShell, Python) for automation tasks. Strong documentation skills, with the ability to transform technical specifications into clear guidelines. Solid collaboration skills, enabling coordination with multiple technical teams and stakeholder groups. Other: Must have an active DoD Secret Clearance May be required to perform duties outside of standard hours of operation in order to support mission requirements, including planned and unplanned maintenance, troubleshooting, repair and upgrades. Physical Demands and Working Conditions: Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions: Prolonged periods of computer desk work. Dexterity of hands and fingers to operate a computer keyboard and other computer components. Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings. The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending. Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers. Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments. Maintain a professional emotional response when working with others. Connect directly with your dedicated recruiter, Jeannine, on Epsilon's careers page. Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets. Please click here to review your rights under EEO policy. If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone or by email .