Exciting Opportunity in Austin, TX: Join iSphere for a 12-Month Journey Are you ready to make a significant impact in the heart of Austin, TX? iSphere is on the lookout for a dynamic professional to join our team for a 12-month opportunity. This role is pivotal in understanding business objectives, identifying challenges, and exploring alternative solutions. If you're passionate about analyzing user requirements, automating processes, and enhancing existing computer systems, this is the perfect opportunity for you.
Why This Role Matters As the TULIP application continues to expand, the need for dedicated expertise has become critical. Our current operational challenges are rooted in workflow inefficiencies, recurring system issues, and gaps between business requirements and technology solutions. You will play a vital role in conducting root cause analysis, identifying system inefficiencies, and implementing solutions to prevent recurring issues. Your contributions will reduce downtime, increase productivity, and ensure smoother business operations.
Your Impact In this role, you will drive process improvements by evaluating workflows, identifying bottlenecks, and recommending strategies for automation and optimization. By working cross-functionally with business units and IT teams, you will ensure technology solutions align with business needs, enhancing collaboration and reducing miscommunication. Leveraging data analysis and system performance insights, you'll aid leadership in making informed, strategic decisions that enhance operational efficiency and mitigate risks.
Skills and Qualifications - 5 Years Required: Proactive and reactive collaboration with various teams to implement solutions and improve processes.
- 5 Years Required: Coordination with IT support, development, and operations teams to gather information and expertise.
- 5 Years Required: Experience in planning and accomplishing goals with limited supervision.
- 5 Years Required: Creativity and independent judgment.
- 4 Years Preferred: Understanding business objectives, identifying alternative solutions, and performing cost/benefit analysis.
- 4 Years Preferred: Strong understanding of Problem Management principles and methodologies.
- 4 Years Preferred: Experience in preventing recurring incidents through root cause analysis techniques.
- 4 Years Preferred: Solution development, including temporary workarounds and permanent fixes.
- 4 Years Preferred: Communication skills to keep stakeholders informed.
- 2 Years Preferred: Strong understanding of ETL processes for data analysis and decision-making.
- 1 Year Preferred: Bachelor's or Master's degree in a relevant field.
- 1 Year Preferred: ITIL Certification and Azure Data Factory (ADF) certification.
Join us in Austin, TX, and be part of a team that is driving better business outcomes, improved efficiency, and sustainable growth. Apply now to embark on a journey of innovation and excellence with iSphere.