Systems Administrator

Salary : $121,162.29 - $153,663.12 Annually
Location : San Francisco, CA
Job Type: Regular/Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 25-021
Section: EPS - Clipper
Opening Date: 03/21/2025
Max Number of Applicants: 75

EQUAL OPPORTUNITY EMPLOYER

The Metropolitan Transportation Commission is an equal-opportunity, non-discriminatory employer. MTC provides all employees and applicants with an equal opportunity in every aspect of the employment experience regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, physical handicap, medical condition or marital status.

THIS JOB POSTING WILL REMAIN OPEN UNTIL A QUALIFIED POOL OF APPLICANTS IS ESTABLISHED AND MAY CLOSE AT ANY TIME
IF YOU ARE INTERESTED, PLEASE APPLY IMMEDIATELY

A resume and cover letter are not required with your application, but highly encouraged.

Be ready to rethink your assumptions about the public sector. Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration? Flexible schedules and hybrid work options? Yes, yes, and yes.

ABOUT MTC
The Metropolitan Transportation Commission (MTC) is the transportation planning, financing, and coordinating agency for the nine-county San Francisco Bay Area. MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area. MTC provides services to the Association of Bay Area Governments (ABAG). For more information about MTC, visit .
ESSENTIAL DUTIES & RESPONSIBILITIES
Under the direction of the Bay Area Toll Authority (BATA) Information Technology Manager, the Systems Administrator will work within the BATA IT team to provide server and desktop administration, configuration, and support. The Systems Administrator will participate in design, configuration, support, and monitoring in a Microsoft Server and Azure environment.

Systems Administrator responsibilities include, but are not limited to, the following:

• Managing the on-prem and cloud server infrastructure, cloud platforms, and storage
• Administering and maintaining server hardware, operating systems, and technology platforms
• Migrating services from on-prem to Azure
• Installing, configuring, and managing system software, including operating system, middleware, and utilities
• Managing and ensuring availability of SMTP mail flow for alerting
• Monitoring system performance, capacity, availability, and security
• Compare, evaluate, and implement new technologies, and integrate systems into the existing environment
• Ensuring cost efficiency of cloud systems and platforms
• Responding promptly to system alerts and incidents
• Managing backup and recovery operations & services
• Troubleshooting technical issues as they arise
• Creating and maintaining systems infrastructure documentation
• Facilitate vendor relationships
• Perform other job-related tasks and duties as needed or assigned by the Section

QUALIFICATIONS

KNOWLEDGE, SKILLS, & ABILITIES

• Experience administering Microsoft Azure
• Ability to design, configure, and support Windows Active Directory in a geographically distributed WAN environment
• Experience providing system support in a highly available production environment
• Fundamental understanding of networking, including routing, switching, and firewalls
• Fundamental understanding of common protocols (such as, but not limited to, LDAP, SMTP, TCP/IP, RADIUS, DNS, DHCP, SAML, and SSL/TLS)
• Strong analytical and problem-solving skills, evidenced by a history of enhancing system performance and resolving complex technical issues
• Knowledge of and experience implementing standard IT security practices
• Experience with LAN hardware including patch panels, switches, Fiber Optics, Ethernet wiring
• Experience with Nutanix a plus
• Must have a valid CA driver's license and ability to drive

MINIMUM QUALIFICATIONSAn appropriate combination of education and experience that has provided the required knowledge, skills and abilities is qualifying. A typical way of obtaining the required qualifications is:

Education: A Bachelor's degree in computer science, information systems, or related field. A Masters degree is desirable. Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with the application.

Experience: Five years of increasingly complex and responsible work experience performing computer and network needs assessment; and installing, maintaining and evaluating computer equipment, software applications and local area networks, including the equivalent of two years as an Information Systems Specialist II in MTC.

PREFERRED QUALIFICATIONS
Experience:

• 4 years of experience working in a systems administration capacity
• Proven experience in systems administration across hybrid cloud environments
• Experience with active directory
• Experience with hybrid Identity environments (AD/Entra or AD/Okta)
• Experience performing infrastructure platform migrations and implementation of Microsoft products
• Experience with Microsoft PowerShell
• Experience with enterprise software monitoring tools (Solarwinds, Splunk, etc.)
• Experience administering nix a plus

License/Certificate:
Possession of a valid California Class C driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.
IMPORTANT INFORMATION

EMPLOYMENT REQUIREMENTS
Successful completion of a background check, professional references and the Employment Eligibility Verification Form I-9.DISABILITYThe Human Resources Department will make reasonable efforts in the recruitment or skills assessment process to accommodate applicants with disabilities. If selected for an interview or testing, and you require accommodation, please notify the Human Resources Department when confirming your interview or test.

APPLICATIONASSISTANCE

If you need technical assistance with your on-line application, please contact NEOGOV's Applicant Support Line at available from 8:00 AM to 5:00 PM (PST) Monday through Friday, excluding holidays.
All MTC employees are designated Disaster Service Workers through state and local law (California Government Code Section ). Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
THE FOLLOWING ARE AMONG THE BENEFITS OFFERED TO EMPLOYEES OF MTC:

• Public Employees Retirement System (PERS); employee contributes a portion of gross salary on a pre-tax basis.
  • MTC is subject to California Pension Reform and as of January 1, 2013 will offer two pension plans. The plan employee will receive will be based on the individual's historical pension plan membership. HR will discuss this directly with all final candidates.
• Health Benefits Insurance through the Public Employees' Retirement System (premiums are shared between agency and employee).
• Agency-paid Dental Insurance (dependent coverage shared by the employee and MTC).
• Agency-paid Vision Care Insurance, employees only (dependent coverage is paid in full by employee).
• Agency-paid Life, AD&D, Short Term and Long Term Disability Insurance.
• Eleven paid holidays per year.
• One day per month paid vacation leave; for each year of service, an additional day per year is granted to a maximum of 25 days per year.
• One day per month paid sick leave, with no limit to the amount of sick leave that can be accumulated. (May cash out up to 240 hours of accumulated sick leave upon separation from the Agency.)
• Personal Business leave; up to three (3) days per year depending upon date of hire.
• Monthly Transit/Parking Subsidy.
• Alternative employee-paid payroll savings plans (tax-deferred compensation plans).
• Two voluntary employee-paid pre-tax dependent care and flexible spending accounts available for employees to participate in.
• Voluntary Supplemental life insurance.

01

Please describe your experience working on a highly available, business critical network. What tools or strategies would you employ to ensure network reliability?
02

Describe a challenge you have faced while preparing for or performing a cloud migration.
03

Describe a recent IT implementation or migration project that you have worked on and your role in the completion of the project.
04

How do you determine the proper level of documentation and controls (example: change management, policies) that are needed for a project?
Required Question