Unified Door & Hardware Group (UDHG), a Foundation Building Materials company, is a premier distributor and solutions provider for the commercial door and hardware industry across North America. With a focus on quality, service, and expertise, UDHG partners with contractors, builders, and architects to deliver comprehensive door, frame, and hardware solutions for a wide range of projects. Headquartered in New Jersey, UDHG operates with a strong presence across the United States, supported by a team of dedicated professionals. Our Core Values of Safety, Customer Commitment, Teamwork, Integrity, and Excellence serve as the foundation of our success, driving superior service and trusted partnerships throughout the industry.
Position Overview As a Systems Administrator, you will support the Unified business organization through a period of significant re-automation and transformation leveraging your technical systems experience and experience to support the evaluation, selection and implementation and support of new and existing business-critical technical systems, processes, and procedures. As a high level technical professional, the Systems Administrator is responsible for the day-to-day management and performance of all business-critical 24/7 technical systems, the implementation of planned system maintenance and changes, and the management, design, and execution of technical projects geared towards improving the Unified infrastructure.
Key Responsibilities - Key administrator of day-to-day technical operations.
- Serves as the "Microsoft domain and Office365 expert", championing functionality to improve overall performance and drive process automation and efficiency.
- Manage and seek to improve ticketing system, remote management platform (LogMeIn Central), security platform (Arctic Wolf, Crowdstrike), documentation (Sharepoint), and various other SaaS and locally hosted platforms.
- Collaborate with rest of the IT team and other department managers to help streamline technology-related workflows
- Documents requirements for system changes, system design specifications, functional specifications, implementation strategies and operational procedures based on business needs.
- Provide expertise and counsel to end users (internal customers) and act as top tier help support for the IT help desk team.
- Ensure technical objectives, system stability, and user satisfaction targets are achieved.
- Ensure processes and technologies align across multiple business segments consistently
- Anticipates and addresses implementation obstacles by devising approaches to assess the situation, developing and testing options, and introducing new procedures or tools.
- Ability to think through creative solutions in conjunction with the technical team to solve for business problems.
- Develop detailed business case to support new software implementations and enhancements.
- Contribute as part of the IT team to the success, direction and strategy of the department with a continuous improvement mindset.
- Perform system enhancements including configuration changes, to ensure proper and correct system functionality, and troubleshoot system issues.
- Assist with application design, testing and issue remediation.
- Helps facilitates change requests, assignments, testing and communications to user groups and Quality Assurance team members.
- Collaborate with IT team on project portfolio management & project delivery framework.
Requirements - Bachelor's degree in a technology related field or equivalent work experience
- Industry standard certifications (ITIL, MCSA, MCSE, Azure, O365, VMWare, AWS) a plus
- Min 3-years of experience working with Active Directory, Group Policy, WSUS, and other Microsoft domain technologies
- Min 5-years of experience working with Exchange Online, Sharepoint Online, and other Office365 technologies
- Min 5-years of experience working with automation and scripting
- Demonstrate deep understanding of business needs and workflow; experienced in liaising with these functions to provide recommendations for automation and operational efficiency.
- Solid understanding of fundamental networking and security principles and best practices
- Must be highly analytical, thorough, and maintain a high sense of urgency for the needs of our systems and the business
- Must be willing to mentor, train, and set a great example for junior level IT admins
Desired Skills - Intermediate to expert scripting; PowerShell strongly preferred
- Expert Office365
- Expert Active Directory, Group Policy, WSUS, and other MS domain technologies
- Expert troubleshooting and problem-solving skills
- Expert in PowerShell and other scripting languages
- Intermediate to expert technical project management
- Intermediate to expert system design
- Intermediate to expert in cloud services (Azure and AWS)
- Intermediate to expert in Veeam
- Intermediate in SAN and NAS management
- Experience in system enhancement projects
- Excellent critical thinking, process analysis and mapping skills (Visio)
- Strong collaboration, influencing, and listening skills
- Excellent oral and verbal communication skills including presentation skills.
- Strong understanding of and experience with ERP a plus
- Ability to lead strategic initiatives that meet business objectives with measurable results.
- Strong analytical thinker with strong troubleshooting and problem-solving skills.
- Excellent time management skills.
- Successfully worked in a national organization.
- Excellent organizational skills including attention to detail and multi-tasking.
- Positive and agile mindset with focus on solving complex challenges.
- Able to obtain root-cause explanation for performance variances.
- Must have strong computer skills including the complete MS Office Suite.
Key Competencies - Strong understanding of business processes, risks and key operational metrics.
- Highly credible with ability to engage management in technical discussions related to operational goals and objectives and translate into IT objectives.
- Highly motivated individual able to work independently or in team environment, partnering to accomplish joint objectives.
- Strong communication skills (verbal, written, presentation) to all levels within the organization; strong prioritization skills; result-oriented; responsive; and strong personal initiative.
- Must be proactive and work well with all departments and encourage exchange of information.
- Organized and able to manage multiple deliverables in a fast-paced environment.
- Operates in a goal/objective-driven manner and doesn't let ego intervene
Requirements - After receipt of conditional offer of employment, must be able to pass drug screen/physical/background check.
Unified Door & Hardware Group, a Foundation Building Materials company, is committed to providing equal employment opportunities to all individuals, including those with disabilities. In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we ensure reasonable accommodations are provided to enable qualified individuals with disabilities to perform the essential functions of their job. If you require an accommodation during the application process or while employed, please contact Human Resources for assistance.
Unified Door & Hardware Group, a Foundation Building Materials company, is an Equal opportunity Employer. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetics, veteran status, or any other characteristic protected by federal, state, or local law.
Other details- Job Family Unified
- Pay Type Salary
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