Location: New York, New York (On-Site)Who are we? Port 51 Lending is a growing SBA 7(a) non-bank lender serving all communities throughout the United States. About the Role We are seeking a skilled
Systems Administrator to manage and support our IT infrastructure, ensuring seamless operations across cloud platforms, software applications, and employee IT needs. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proactive approach to IT administration and support.
Key Responsibilities Systems Administration & IT Infrastructure - Manage and maintain proprietary & third-party applications using modern microservice-based architectures in our AWS environment.
- Administer the firm's Google Workspace account, including user and group management, shared resource management, configuration and support.
- Oversee third-party software licenses, ensuring compliance and cost efficiency.
- Implement and maintain IT security policies, including annual technology training (e.g., phishing awareness, business process continuity).
- Monitor system performance and troubleshoot issues to ensure reliability and security.
Onboarding & IT Support - Oversee hardware management, including procurement, setup, and maintenance of company devices such as laptops, monitors, etc.
- Manage systems access for employees, ensuring proper permissions and security measures.
- Conduct new hire IT orientation, providing guidance on systems, software, and security best practices.
- Lead IT support/help desk operations, responding to and resolving technical issues efficiently.
Programming & Automation - Use Python to automate routine administrative tasks and enhance efficiency.
- Assist with scripting and workflow automation to improve IT processes.
Preferred Qualifications & Experience - Bachelor's degree in Information Technology, Computer Science, or a related field
- 2+ years of experience in IT administration, systems management, or a related field.
- Familiarity with AWS, Google Workspace, Docker and IT security best practices.
- Experience managing IT policies and procedures, including training initiatives.
- Strong troubleshooting and problem-solving skills.
- Effective communication and people skills, with the ability to assist employees at all technical levels.
- Experience with SBA lending technology is a plus but is not required.
Why Join Us? This role offers the opportunity to be a key player in maintaining and enhancing our IT infrastructure while working in a collaborative and dynamic environment. If you are passionate about technology, problem-solving, and providing excellent IT support, we'd love to hear from you.