Systems Administrator

Position Summary:

The Systems Administrator will work alongside the Web Content Director to cast vision for and maintain day-to-day operations of our Church Management System (ChMS) thereby equipping staff to help people take their next steps toward Christ. Our ChMS is a mission-critical tool that allows us to identify and engage with the people that call Fellowship Bible Church home as well as inform ministry decision-making. This position is responsible for gathering and ensuring the quality and accuracy of data in the ChMS. This role serves as a Subject Matter Expert, mentor, and trainer for the pastoral and administrative staff at Fellowship. This role will assist our staff in maintaining data integrity and security, extracting, and analyzing data, event registration coordination and support, and end-user documentation and support. The Systems Administrator is a member of the Web Content team and is expected to communicate effectively with other departments at Fellowship. The accurate and reliable functioning of our ChMS is critical to Fellowship's mission of making disciples at home and around the world.

Essential Job Functions:

The essential functions include, but are not limited to the following:

• Train newly hired staff in basic database functionality

• Train current staff on advanced techniques

• Ensure data entered into the ChMS is accurate

• Constantly search for and correct flawed data already in the system

• Document procedures for staff to use in accessing the ChMS

• Monitor and contribute to the Church database community

• Invest in other staff members to improve their competency in the ChMS

• Read software update release notes to be aware of implications for Fellowship

• Flexibility to deal with multiple and changing priorities

• Comply with documented regulations for Fellowship staff

• Provide input to the Web Content team regarding future improvement of the ChMS

• Effective communication, both written and verbal, with the Web Content team and other staff groups utilizing Microsoft Teams, Outlook, Ministry Platform, and the I.T. ticketing system

• Create event registrations within Ministry Platform

• Ensure events requiring check in are setup properly and tested within Check In Suite in Ministry Platform

• Attend MPUG Conference (Ministry Platform User Group) annually

• Continually watch Ministry Platform webinars, and read Ministry Platform KB articles to help increase and improve knowledge of Ministry Platform

• Cross-train in basic Website and App tasks

• Other related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

Education and Experience Required:

• Bachelor's degree in Management Information Systems, IT, or a related field, or equivalent experience

• Database or information management experience

Knowledge and Skills:

• Intermediate to advanced knowledge of Microsoft Office

• Intermediate knowledge of Windows or Mac operating systems

• Eager to serve on a team with staff members

• Strong organizational and administrative abilities

• Eager to grow in skillset

• Initiates well on their own and can work well on their own

• Knows personal strengths, weaknesses, opportunities, and limits; seeks feedback; gains insights from mistakes; is open to criticism; is not defensive; is receptive to talking about shortcomings

• Willing to gather information, think through a situation, and be a part of the solution

• Hardworking and is willing to check things off the list

Skills Desired, but Not Required:

• Microsoft Windows Server 2016 or above

• Windows and Mac desktop support

• iOS and Android Device Support

• Microsoft Power Automate

• Microsoft Power BI

Spiritual Requirements:

• Committed to Fellowship Bible Church's mission, values, and beliefs

• Handle confidential information in a Christ-like and professional manner

• A heart to serve the Lord and grow his Kingdom

• If not a member of Fellowship Bible Church, will commit to going through the membership process

• Regular involvement in Fellowship Bible Church activities and events

• Signed acknowledgement of Fellowship Bible Church's "Confession of Faith" form

• Signed acknowledgement to policies and procedures as stated in Fellowship Kids Ministry

• Signed acknowledgement to policies and procedures as stated in Fellowship Bible Church's Employee Manual

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.