Systems Administrator

Salary: $46,655.00 - $66,488.00 Annually
Location : Lexington County, SC
Job Type: FTE - Full-Time
Job Number: 174744
Agency: DDSN-Central Office
Opening Date: 03/19/2025
Closing Date: 4/2/:59 PM Eastern
Class Code AM19
Position Number ,
Normal Work Schedule Monday - Friday (8:30 - 5:00)
Pay Band: Band 6
Opening Date: 03/19/2025
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures Online applications must be submitted at You must include ALL current and previous work history and education.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities
This posting seeks to fill two (2) positions.

This position is located at the Department of Disabilities and Special Needs Central Office currently located at:

3440 Harden Street Ext, Columbia, SC 29203.

Effective April 2025, the Department of Disabilities and Special Needs will relocate to:

400 Otarre Parkway, Cayce, SC 29033.
About Our Agency
The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of:

• intellectual disability and related disabilities
• autism spectrum disorder
• traumatic brain injury
• spinal cord injury and similar disability

Job Responsibilities
Under limited supervision reporting to the Manager of IT Systems and Services, this position participates in the analysis, implementation, support, and maintenance of the agency's systems infrastructure; including physical and virtual networks, servers, computers, applications and other endpoints.

Responsible for DDSN's patch management operations to include but not limited to deploying security patches for physical and virtual servers and endpoints on-prem and in Intune, Windows servicing process for automating Windows feature updates, application upgrades and deployments, and third-party patch management. Works with DDSN Information Security team to ensure the security and integrity of servers and workstations through regular audits and proactive measures. Troubleshoots, patches and upgrades systems.

Responsible for DDSN's Microsoft Active Directory (AD) directory service environment used for authentication and authorization of all users and computers in both AD Sites to include user/group account creation, AD replication, group policy objects (GPOs) used to define specific configurations for users and computers in accordance to CIS security benchmarks, and network policies. Maintains internal and external Domain Name System (DNS) zones. Responsible for the DHCP server environment. Troubleshoots GPO, DNS, DHCP, and other AD related issues.

Responsible for DDSN Microsoft 365 environment including but not limited to Exchange, Teams, SharePoint, Intune, Entra AD, tenant policies, and Azure tenant resources.

Documents and updates standard operating procedures. Works closely with systems engineers for support and upgrade planning for all Microsoft and other third party software. Provide knowledge and assistance to desktop support team as needed.

Other duties as assigned.

The South Carolina Department of Disabilities and Special Needs offers an exceptional benefits package for FTE positions that includes:

• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• Health, Dental, Vision, Long Term Disability, and Life Insurance
• State Retirement Plan and Deferred Compensation Programs

Minimum and Additional Requirements

A high school diploma and 4 years experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment. An associate degree or bachelor's degree in a related field may substitute for the required experience.
Preferred Qualifications

Moderate knowledge of information technology systems analysis, design, testing, and maintenance techniques. Moderate knowledge of computer hardware, software, Microsoft and Linux operating systems, networking, and other IT tools and resources. Moderate knowledge of security frameworks such as CIS and NIST CSF. Knowledge of vulnerability management strategies and patch management techniques. Ability to solve moderate to complex problems, and to apply critical thinking skills to needs and problems. Ability to follow technical directions and to communicate in a clear and concise manner.
Additional Comments

About Our Agency: The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain injury, spinal cord injury and similar disability.

EEO Statement: DDSN provides affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

Employment Contingency: Employment is contingent upon our receipt of the following required pre-employment screenings: medical screening - to include a drug screening; State and Federal background criminal record checks (to include FBI fingerprinting), SC Dept. of Social Services' Child Abuse and Neglect Central Registry screening, and CMS "List of Excluded Individuals/Entities" screening; SC Dept. of Motor Vehicles Driving Record check; and a review of transcripts verifying educational credentials. We reserve the right to rescind this offer in the event minimum requirements are not met to include positions that require certifications and/or licensure, your application is incomplete or inaccurate, or our review of your background uncovers information, including opinions of previous employers and references, which cause us to conclude, at our sole discretion, that you are not suited for the position.

Immunization: If this position requires the applicant to work directly with DDSN consumers, a (2) step PPD testing or QuantiFERON TB Gold testing must be completed prior to beginning employment. All new employees who are healthcare providers are required to provide documentation of immunity or be immunized against measles, mumps, rubella, pertussis, Varicella and Hepatitis B prior to beginning employment

State Disaster Plan: In accordance with the State's Disaster Plan, which includes hazardous weather, DDSN employees may be required to work in times of an emergency or disaster.

Employee Referral: The South Carolina Department of Disabilities and Special Needs supports a Referral Incentive Reward and a Retention Bonus program. You may contact Human Resource for further information.

Supplemental Questions: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume may not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
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