Systems Administrator

REQ : RQ193080 Public Trust: None Requisition Type: Regular Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Manages the functionality and efficiency of a group of computers running on one or more operating systems. Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
Provide IT Service Management functions and first level troubleshooting to all customers. Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.
Analyze, diagnose, and isolate failures to hardware.
Directly replace or coordinate replacement of hardware failures. Collect data for proper escalation and resolution by Tier 2/3. Perform network management services to include: monitoring network device health and status, monitoring network performance and utilization optimization.
Perform OS monitoring, Commercial of the Shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc. Perform modifications to authorized user lists, user profiles, and file system maintenance.
Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system. Perform visual inspections of hardware and document/report all findings.
Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines.
Manage account requests and provide account management responsibilities for personnel on numerous systems.
Know all functional leads and technicians for all the managed systems by the program.
Understand local site command and hierarchy. Know POC's for systems that the Program does not have responsibility for.
Interface with customers and government officials.
Participates in special projects as required. Shift work is on a rotating Panama Schedule. Schedule 1 Schedule 2 Work - Mon, Tues Off - Mon, Tue Off - Wed, Thur Work - Wed, Thu Work - Fri, Sat, Sun Off - Fri, Sat, Sun Off - Mon, Tue Work - Mon, Tues Work - Wed, Thu Off - Wed, Thur Off - Fri, Sat, Sun Work - Fri, Sat, Sun Shifts are 6 AM to 6 PM, 6 PM to 6 AM WHAT YOU'LL NEED TO SUCCEED:

• Education: Technical Training, Certification(s) or Degree

• Required Experience: with 1+ years of experience technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

• Required Technical Skills: 1+ years of directly related experience in systems administration and analysis. UNIX/LINUX System Administration - Preferred
Windows System Administration - Preferred
Shift work (Panama Schedule - 12 hours/day for a total of 7 days over 2 week period)
• Security Clearance Level: TS/SCI with Polygraph

• Required Skills and Abilities:
• Location: On Customer Site

• US Citizenship Required GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays. Work Requirements Years of Experience 1 + years of related experience may vary based on technical training, certification(s), or degree Certification Security+, CE - CompTIA-Security+ CE Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $69,700 - $94,300. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.