Hammond Lumber Company, voted 2024's Best Places to Work in Maine, is seeking a Full-Time Systems Administrator for our Belgrade, Maine location.
- Install, configure, and support IT Infrastructure according to HLC Standards including: Servers, Firewalls, Switches and other devices.
- Adheres to HLC and IT policies and best practices, providing strategic recommendations, as necessary.
- Maintain systems including customization, configuration, patching, installation, and testing.
- Troubleshoot hardware and software errors by performing diagnostic testing. Coordinate with other IT team members and vendors as necessary.
- Create and maintain accurate documentation of systems, problems and solutions appropriately.
- Assists with managing and monitoring of system and application alerts. Responds as need to resolve issues.
- Perform backup operations and implement appropriate processes for data protection and disaster recovery.
- Perform other work-related duties as assigned.
- Provide support of assigned systems through troubleshooting and resolving hardware/software, and connectivity problems.
- Collaborate with IT staff to ensure issues related to assigned systems are communicated appropriately.
Benefits - Medical Insurance & Prescription Drug Plan
- Dental Insurance
- Flexible Spending Account
- Health Savings Account
- Employee Purchase Discount
- 401(k) Plan
- Discretionary Bonuses
- Paid Holidays
- Paid Time Off
- Volunteer Time Off
- Group Life and Accidental Death & Dismemberment Insurance
- Short Term Disability Insurance
- EAP and Work Life Plan
- Paid Parental Leave
- Employee Outings
- Employee Charge Accounts
Requirements
- 6+ years of experience with IT maintenance and technical support required
- Associate degree (or higher), preferred.
- Experience managing and supporting enterprise technology solutions.
- Experience with O365, Windows Server, VMWare ESX, Azure, Intune, and SQL Server.
- Strong understanding of Firewall, WAN, LAN, and WLAN technologies.
- Asset management, deploying, implementing, and managing 3rd party antivirus/anti-malware software.
- Experience with scripting languages.
- Knowledge of Cybersecurity and FortiGate preferred.
- Ability to travel to other sites and work after hours when needed.
- Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency, and professionalism.
- Apply critical thinking skills to solve business problems.