Systems Support Specialist
Location: Chandler, AZ (Hybrid)
Pay: $45/hr W2, No C2C
Duration: 24 Months
Professional Summary:
Experienced Enterprise Systems Support Specialist with advanced expertise in Windows Server management, SQL/Oracle databases, and production support of large-scale enterprise applications. Demonstrated ability to deliver compliance-focused solutions in high-demand environments, with a particular focus on electronic communications archiving, regulatory technologies, and eDiscovery tools.
Core Competencies:
- System Administration: Deep experience with Windows Server configuration, performance tuning, and troubleshooting
- Database Management: Proficient in SQL and Oracle for issue resolution, query optimization, and database change controls
- Production Support: Skilled in managing mission-critical systems, including on-call and non-traditional hour availability
- Compliance & Archiving: Understanding of regulatory requirements related to eCommunications archiving, eDiscovery, and audit-readiness
- Automation & Scripting: Strong knowledge of PowerShell scripting for automation and system monitoring
- Toolset Exposure: Experience with Java/Tomcat environments, Power BI dashboards, and ServiceNow workflows
Key Highlights:
- Supported enterprise-wide compliance applications with a focus on availability, security, and data integrity
- Collaborated across cross-functional teams to translate business and regulatory requirements into technical solutions
- Provided L2/L3 support for complex infrastructure incidents, ensuring minimal downtime and quick recovery
- Participated in system upgrades, patching, and automation initiatives to improve operational efficiency