Responsibilities
- Design, build, and maintain existing client infrastructure, provide suggestions for continuous improvements and innovation.
- Manage and administer Windows, Linux, and MacOS environments, both on-premises and in the cloud (Entra, Azure, VMware, AWS).
- Configure and manage network infrastructure such as firewalls, routers, switches, and servers.
- Provide comprehensive alignment with cybersecurity frameworks (NIST)
- Continuously improve security posture and manage risks associated with cybersecurity threats.
- Deploy and maintain enterprise security systems such as SIEM, IDS/IPS, EDR, SASE, and VPN.
- Respond to cybersecurity events and collaborate to keep systems, networks, and clients up to date with security policies.
- Implement and maintain endpoint management strategies using Active Directory (AAD/AD), Group Policy, and Microsoft Intune.
- Deploy and maintain enterprise security systems.
- Implement automation for enhancing efficiency in processes and security, reducing manual interventions, and ensuring consistent system configurations.
- Provide second and third-level support for software, systems, networking, and security issues.
- Train, cross train and coordinate with other staff.
- Provide technical leadership during meetings, document project solutions, and translate business requirements into technical requirements.
- Plan, coordinate, and interface with clients when necessary to keep systems up to date and complete.
- Track time and expenses using a centralized ticketing system
Knowledge/Skills/Abilities
- Minimum of 5 years of systems, networking, and/or security engineering/administration experience.
- Expertise and experience with the management of Windows, Linux, and MacOS and Virtualization across on-premises and cloud environments (Entra, Azure, VMware, AWS).
- Experience with at least one scripting language, such as Python, Perl, Bash, or PowerShell and proficiency with API integration.
- Experience and at least a mid-level working knowledge of cybersecurity frameworks. Regulatory compliance (HIPAA, GDPR) is a plus
- Ability to work independently and collaboratively to prioritize multiple projects and tasks, while coordinating with a team, and documenting clear procedures that other technicians can use to repeat work.