Introduction
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.
GRADE
17
LOCATION OF POSITION
Maryland Department of Human Services
Office of Licensing and Monitoring
25 S. Charles Street
Baltimore MD 21201
Main Purpose of Job
This position is primarily responsible for providing oversight support for programmatic activities related to the implementation, support, training, and oversight of Maryland's version of a Comprehensive Child Welfare Information System (CCWIS), supporting applications and the Client Information System (CIS)'s social services components. The work of this class requires the application of accepted management techniques and methods to the identification and solution of agency and provider problems. The employee is expected to receive information, plan, and conduct studies, analyze results, and formulate recommendations to support the users of the Maryland Children, Juvenile and Adult Management System (MD-CJAMS) and those that depend on the data being accurate. The CJAMS System Development Administrator must be able to present facts, ideas and concepts that can be easily understood for users of the MD-CJAMS system and convey the importance of requirements development to assist stakeholders in organizing and documenting their system needs.
POSITION DUTIES
1. Exercise of independent judgment with authority granted for responding to developing a plan of action for documenting, organizing, and planning System support to users of the MD-CJAMS system and supporting applications.
2. Develop and implement best practices and support related to all areas in MD-CJAMS.
3. Assess, track, and resolve central, local, and constituent programmatic concerns.
4. Plan, prepare, compile, and maintain system development schedules in Version One for MD-CJAMS, NEICE, ICAMA, myDHR and other E-network applications that interface with MD-CJAMS.
5. Review of child welfare and adult services policy and participation in policy and program meetings for the open exchange of information between MD-CJAMS system support staff and program staff.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: Graduation from an accredited high school or possession of a high school equivalency certificate.
EXPERIENCE: Five years of administrative staff or professional work.
NOTES:
1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. One year of experience working in a Human Service program.
2. One year of experience working as an OTHS Security Monitor.
3. One year of experience working with Microsoft Office and Google Suite.
LIMITATIONS ON SELECTION
This recruitment is limited to current Social Services Administration employees.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.
If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.
It is important that you provide complete and accurate information on your application.
Please report all experience and education that is related to this position.
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:
STATE OF MARYLAND BENEFITS
• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays - State employees also celebrate at least twelve (12) holiday per year.
• Pension - State employees earn credits towards a retirement pension.
• Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 25 S. Charles Street, 11th Floor, Baltimore, Maryland 21201.
Or email : Voice , toll-free: 1-.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at or .
Do not submit unsolicited documentation.
TTY Users: call via Maryland Relay.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.
We thank our Veterans for their service to our country and encourage them to apply.
Date Posted: 23 April 2025
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