System Analyst

This is an in office position.

"Ensuring Safety Excellence: In compliance with Washington State's ESSB 5123, we prioritize safety in our workforce by conducting controlled substance testing, including marijuana, for this position, which is deemed safety-sensitive."

Position Summary: The System Analyst for the Electronic Health Record (EHR) will be responsible for analyzing, designing, and implementing system solutions to improve the efficiency and effectiveness of the EHR. This role involves collaborating with various stakeholders to understand their needs, troubleshoot issues, and ensure the platform supports our mission of providing high-quality behavioral health services.

CORE COMPETENCIES

Collaborates with Others

Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.

• Recognizes and honors the contributions and hard work of others.
• Offers valuable and actionable feedback to peers in a constructive and professional manner.

Acting with Empathy and Compassion

Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.

• Maintains open and effective communication channels with team members.
• Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

RESPONSIBLITIES

• Proficient in SQL and data reporting
• Skilled in credentialing
• Analyze and document system requirements and workflows for the EHR.
• Collaborate with clinical and administrative teams to identify and implement system improvements.
• Provide technical support and troubleshooting.
• Develop and maintain system documentation, including user guides and process flows.
• Conduct system testing and validation to ensure functionality and performance.
• Train staff in the use of clinical and other systems.
• Monitor system performance and recommend enhancements to improve efficiency.
• Ensure data integrity and security within clinical and other systems.
• Stay current with industry trends and best practices related to behavioral health software and system analysis.

QUALIFICATIONS AND REQUIREMENTS

Education:

• AA Degree in Information Technology required, Bachelor's Degree in Information Technology, Computer Science, or a related field preferred.

Experience:

• Minimum of 3 years of proven experience as a Systems Analyst, preferably with a background in behavioral health or medical software.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Licenses/Certificates/Registration:

• Valid drivers license and vehicle insurance

Benefits:

We offer a comprehensive benefits package (full time employees) including:

• Medical, dental, vision, life, and supplemental insurance
• Health savings, flex spending, and dependent care accounts
• 401K with employer matching
• Paid vacation, sick leave, and holiday pay

For additional information on benefits:

WORKING CONDITIONS

1. Comprehension
   1. Ability to understand, remember, and apply oral and written instructions or other information.
2. Reasoning and Decision Making
   1. Ability to plan, organize, and carry out assignments from management staff with minimal direction.
   2. Ability to analyze situations and make decisions that moderately impact the immediate work unit.
3. Organization
   1. Ability to organize and prioritize job duties effectively and timely, set priorities, and meet critical deadlines.
4. Communication
   1. Ability to understand and follow basic instructions and guidelines, complete routine forms, and communicate orally.
5. Physical requirements for this position include hearing, seeing, smelling, speaking, feeling, reaching, pinching, and repetitive motions.
   1. This position requires standing, walking, and bending for long periods.
   2. This position may require exerting up to 40 pounds of force to lift, carry, pull, or move objects.

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Triumph Treatment Services complies with federal and state laws and applicable discrimination regulations based on any protected class as defined by law. Triumph Treatment Services specifically does not discriminate on the basis of sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, non-job related sensory, mental or physical disability, or the use of a trained guide dog or service animal by a person with a disability. This holds for all employment opportunities at Triumph Treatment Services.