System Administrator II
$65,000 - $85,000
Spartanburg, SC
As a Tier 2 Systems Administrator, you'll be the go-to expert for resolving intricate technical issues and maintaining robust IT infrastructure. You'll leverage your deep understanding of networking, server administration, and security to provide top-tier support and contribute to our clients' success.
What You'll Do:
Network Mastery:
- Troubleshoot and maintain complex network infrastructures, including physical cabling and advanced switch configurations (managed, unmanaged, Layer 2/3).
- Configure and manage DHCP and DNS across various platforms (Windows Server, Fortigate, Cisco, Meraki).
- Utilize Fortinet OS, Meraki, and Unifi controllers for network management, troubleshooting, and security.
- Diagnose and resolve network faults efficiently and create detailed work instructions.
Server Expertise:
- Administer and troubleshoot Windows Server environments, including domains, Hyper-V, and Azure servers.
- Manage server backups (Altaro), file sharing, drive mapping, and server/client relationships.
- Configure and deploy UPS (PowerChute) and NAS devices.
- Install, configure, and troubleshoot Windows virtual server environments.
- Manage storage technologies such as RAID configurations, SAN, NAS, and data backup strategies.
- Implement backup solutions and disaster recovery procedures.
- Utilize PowerShell and scripting to automate tasks and enhance efficiency.
Security Champion:
- Install, configure, and troubleshoot security software (ESET, Cisco Umbrella, Sentinel One).
- Analyze and mitigate spam emails and perform virus cleanups.
- Implement and manage security best practices.
Service Excellence:
- Utilize the Ninja One platform to manage and monitor client devices.
- Provide advanced Microsoft service support and collaborate with vendor support.
- Coordinate with software vendors and manage service reviews.
- Participate in on-call rotations to ensure 24/7 support.
Advanced Server Management:
- Add/Remove roles from Windows Server.
- Install and manage enterprise software in a server environment.
- Assist with complex server environments and projects.
- Perform intermediate server engineering tasks.
What You Bring:
- Bachelor's degree in a relevant field or equivalent practical experience.
- Proven experience in Tier 2 systems administration.
- Strong understanding of networking, server administration, and security principles.
- Proficiency in Office 365 administration.
- Expertise in Windows Server, Hyper-V, and Azure environments.
- Experience with storage technologies (RAID, SAN, NAS).
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Certifications: Two or more of the following: Windows Server Hybrid Administrator Associate, Microsoft 365 Certified: Fundamentals (MS-900), Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900), Microsoft Certified: Azure Fundamentals (AZ-900), CompTIA A+ / Network+ / Security+, Cisco Certified Support Technician (Cybersecurity and/or Networking), Fortinet NSE 1-3.
Why Join Us?
- Opportunity to work with cutting-edge technology.
- Collaborative and supportive team environment.
- Professional growth and development opportunities.
- Chance to make a real impact on client success.
This position requires a US Citizenship or Green Card as the client is not able to provide sponsorship.
At our clients' request, only individuals with required experience will be considered.
Please note - if you have recently submitted your resume to a PangeaTwo posting, your qualifications will be considered for other open opportunities.
Your resume will never be submitted to a client without your prior knowledge and consent to do so.