A professional IT Systems Administrator that will successfully support and maintain a stable IT infrastructure for multiple SCIF and commercial environments. Providing support on telecommunications circuits, networking equipment, servers, AD enterprise, applications, and desktop support. Ensuring secure and stable operation of systems, seamless flow of information and proper functioning of endpoints throughout the organizations operations. Working as part of a team triaging of IT related issues, maintaining compliance, and deploying new systems. This position is shared between our Severn and Columbia, MD offices.
Responsibilities:
Primary Duties/Responsibilities are, but are not limited to:
- Contribute to the daily operations, assisting with the triaging of all IT related issues as it pertains to commercial and secure area support.
- Assist in the processing of all assigned tickets and queue's wherein you are responsible for monitoring and oversight.
- Resolve, contribute, and provide prescriptive solutions to IT needs supporting.
- Actively participate in the implementation of hardware and software; build, upgrade, patch and migrating of network utilities, servers, systems and applications.
- Monitor and schedule maintenance and backups of server infrastructure, virtual and bare metal within the SCIF.
- Contributing, participating, and planning in customer surge support efforts
- Maintain and accurate hardware asset inventory, ensure system development lifecycle requirements are observed and reported in alignment with customer and security operational requirements.