System Administrator - Mid Level Primary Location: Raleigh, North Carolina V-Soft Consulting is currently hiring for a
System Administrator - Mid Level for our premier client in
Raleigh, North Carolina.
Education and Experience " - Experienced in imaging and provisioning new equipment hardware & provide to customer.
- Experienced in supporting mobile devices.
- Experienced with supporting Apple devices.
- Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust.
- Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support customers & to work with internal teams.
WHAT YOU'LL DO: Job Responsibilities: - Install software following security & internal processes.
- Support customers using good customer service skills including the ability to communicate with both technical and non-technical customers.
- Use strong organizational skills to track onboarding & shipping activities based on customer requests.
- Document work activities in ServiceNow.
- Testing Intune processes for Tier 3 team & providing feedback
- Test upgrades and software changes.
- Troubleshoot customer issues.
- Provide instruction while troubleshooting for remote customers.
- Assist with developing team processes & knowledge base.
- Work with vendors on warranty cases.
- Collaborate with internal teams on technical issues.
- Work on special projects as needed.
- Follow asset management processes to ensure proper customer billing.
Interested? Qualified candidates should send their resumes to
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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